Field Service Engineer

Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times, as well as Time off in Lieu (TOIL) for up to 1 day per calendar month which tie in with our Values of Integrity, Transparency and Alignment. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Support Engineering function in Ultra provides effective support for the products developed. They are responsible for testing and providing technical troubleshooting during development, which includes creating product support plans to provide maintenance, obsolescence resolution and the continuation of manufacture and assembly. It is responsible for logistic predictions and customer support in the field. A professional at this grade possesses knowledge for specific fields and performs structured work assignments. Uses established procedures to solve problems by making judgments and gets work done with quality under moderate supervision. Has limited discretion to vary from established procedures. A Field Service Engineer is required to assume a customer facing role leading Trials, installation and support activities across a number of major UK and Foreign Military programs. Key responsibilities: Leading Ultra Maritime equipment activities, including; pre-installation surveys, equipment installations & removals and defect rectification work. * Oversight and management of equipment fitting activities including close liaison/conflict management with staff and externally contracted companies. * Conduct of System setting to work/commissioning. * Presentation of equipment for Installation inspections, Harbour Acceptance, and Sea Acceptance trials * Planning and execution of sea going and land based trials * Carrying out an Annual Maintenance/Health checks * Support defect investigation and rectification on Ultra Maritime equipment both in the UK and overseas. * Producing engineering reports Decision Making Must possess solid decision making skills as often, decisions taken 'on the ground' may impact financially on the business. Communication & Contacts Providing detailed written technical reports for both internal and external customers. Providing technical advice to both internal and external customers Equipment S2170 - SSTD, S2150 - Hull Mounted Sonar, Multi Influence Underwater Systems, Electro Optical Surveillance Systems, Platform Data Management systems. Qualifications & Experience * Technically educated to HNC/HND or higher in an Electronics, Electrical or Electro-mechanical Engineering discipline * Installation/ commission experience of Naval systems. * Experience of the formal acceptance of Naval systems and/or Naval systems experience/ background will be a distinct advantage. * Fault diagnosis and rectification of Naval systems. * Experienced and competent in a broad range of Engineering skills * Proficient in the use of Microsoft Office tools * Defence industry experiance * Full UK Driving Licence Personal Qualities * Articulate with excellent verbal and written communication skills to interface effectively with customers, sub-contractors and engineering design team * Innovative, flexible and versatile * Physically fit and comfortable in the marine environment * Self-reliant and self-motivated with the ability to motivate and inspire others Working Conditions * Regular travel within UK and Overseas * Able to work in confined spaces * Able to work in both extreme hot/humid climates and cold weather environments. * Willing to work long hours in order to achieve customer objects * Willing to work away from home for periods up to 4 weeks Security Requirements - UK Secret Benefits on offer: * Optional 9 day fortnight * TOIL * Flexible working hours * 1pm finish on a Friday * Annual bonus * Hybrid working for certain job roles. * Casual dress * 25 days holiday * Christmas shut down. * Option to buy or sell holiday. * Option to purchase private health care, dental, critical illness etc via salary sacrifice. * Reward hub - discounts at over 200 online stores * 4 x annual salary life cover * Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). #MAR #LI-Hybrid Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates. Company: Ultra Maritime

Created: 2024-11-02