Regional Account Manager

Overview HealthDrive is currently seeking a Regional Account Manager (RAM) to join our team! This position carries a dual responsibility for both account management and retention of an existing territory facility account base, while additionally selling the depth and scope of HealthDrive's multi-disciplinary medical and dental contract services to current and new prospective nursing homes and assisted living facilities. HealthDrive is the national leader in delivering integrated healthcare, providing on-site behavioral health, dentistry, optometry, podiatry and audiology to residents in skilled nursing and assisted living facilities for more than 30 years. Responsibilities * Act as field liaison between HealthDrive and our facility customer base. * Adopt the HealthDrive philosophy of working within team selling/servicing approach to effectively maintain, build and grow facility account base and corresponding resulting revenue. * With guidance from Senior Director of Operations (SDO) work to craft strategic plan toward building facility patient enrollment and recall. * With direction from Regional Director of Operations (RDO), identify prospective area opportunities for new homes based on our ability to successfully service area and prospective contracts. * Strive to add additional clinical contracts in facilities currently receiving HealthDrive services. * Identify opportunities to leverage relationships from one facility to another in chain or multi-facility system. * Initiate daily communication with SDO and Internal Field Operations team to discuss and timely resolve identifiable nursing home, family, and provider issues/concerns. * Educate nursing home admission, medical, clinical, administrative, social work, business office and other personnel on the HealthDrive service program. * Build and maintain strong working relationships with all facility decision makers including Administrator, Director of Nursing, Social Worker, Business Office Manager and other key nursing home personnel. * Communicate with all appropriate facility personnel to enhance the provider schedule. * Offer and introduce facility census audits with a view to enhancing provider productivity. Qualifications We are looking for someone who has previous experience selling in a healthcare environment or nursing home company and has a working knowledge of sales and marketing strategies. The individual should possess the confidence, experience and skills to support organizational activities with the ability to manage conflict, strong decision-making skills and be a good communicator. They should also have the ability to manage a significant client base in a defined territory and be comfortable with driving distances between facility/sales calls. This is a remote position so the individual would need a reliable internet and quiet place to work. Qualifications: * A minimum of a Bachelor's Degree and/or equivalent work experience * Prefer a minimum of 2 years' experience in a sales or account management/client services role * Must have a valid driver's license and a good driving record

Created: 2024-11-02