Maintenance Technician

SUMMARY The Assistant Chief Engineer is expected to perform highly skilled maintenance and repair duties for the property, including but not limited to HVAC, electrical, and plumbing tasks.ESSENTIAL DUTIES AND RESPONSIBILITIESGuest ServiceMaintains guest service as the driving philosophy of the operationPersonally demonstrates a commitment to guest service in responding promptly to guests' needsCommitted to making every guest is satisfiedMeets or exceeds guest satisfaction measuresEnsures hotel standards and services contribute to the delivery of consistent guest serviceImplements and practices guest service initiatives and performs to Gulph Creek Hotel StandardsAssistant Chief Engineer DutiesMake repairs to air conditioner(s)-change filters, clean coils replace HVAC compressors.Take, water heater readings and water samples.Test and record data.Replace TVs and cable boxes. Program movie channel boxes.Replace light switches, receptacles, and light bulbs.Repair furniture.Adjust chemical pumps as required.Perform plumbing repairs - open clogged drains, change FET washers, stems seats, cartridges, and handles, drain fittings, etc.Understand blueprints and wiring diagrams.Trace and repair drain and water lines.Maintain preventative maintenance of HVAC systems.Repair kitchen equipment.Approach all encounters with guests and employees in a friendly, service-oriented manner.Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.Maintain repair records.Insuring that the rooms and property are maintained in the best possible condition, with the least inconvenience to guests.Clean pool pump room.Assist in supervising other Engineering staff.Assist in scheduling of preventive maintenance tasks.Maintain pool and spa- clean, vacuum, adjust chemical levels, change valves, and replace filters. Maintain records of chemical balances.Other duties as required.SUPERVISORY RESPONSIBILITIES Assist in managing and directing staff including recruitment, selection and development to achieve Company goals and objectives.Mental Requirements:Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must be able to work well in stressful, high-pressure situations.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace, including anticipation, preventing, identifying, and solving problems as necessary.Must have the ability to assimilate complex information, data, etc, from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.Must be affective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.Must be able to work with and understand financial information and data, and basic arithmetic functions.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE At least 3-5years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience ; or a 4-year college degree and at least 1 year of related experienceHigh School/Trade School diploma required.Previous supervisory responsibility requiredLANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English/Spanish and comprehend simple instructions, short correspondence, and memosAbility to effectively present information in one-on-one and small group situations to customers, clients, and other employeesAbility to effectively communicate with employees, guests and supervisors for optimum operation of the propertyAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphsDemonstrated engineering skillsREASONING ABILITY Demonstrate the ability to anticipate and solve practical problems or resolve issues.CERTIFICATES, LICENSES, REGISTRATIONS None required at this time.Tools & Equipment:Hand and power tools, electrical test equipment, refrigeration equipment, plumbing equipment, welding equipment, audio-visual equipment, pipe cutting equipment, telephone, office equipment, calculator, computer/computerized monitoring systems.PHYSICAL DEMANDS/ WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Individuals may need to sit or stand as needed for an extended period of timeReaching above shoulder heights, below the waist or lifting as required to file documents or store materialsProper lifting techniques requiredExerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objectsThe performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Created: 2024-10-22