Field Service Supervisor

Job Description NOW HIRING! GardaWorld Security is searching for bright and talented professionals who wish to share in the unique culture of our family business - one where people feel inspired, encouraged, and rewarded. We are excited to announce immediate openings in the Cleveland, OH area! Now is your opportunity to join our world-class team as one of the fastest growing contract security companies in the country! GradaWorld Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Field Supervisor is an operational employee of the company responsible for inspections, training, scheduling, delivering of supplies to accounts and occasionally personally filling account posts for a specific shift, typically reporting into an MSS or CSM. In some cases, the Field Supervisor will also provide drive-by patrol services to patrol accounts. The Field Supervisor is responsible for working with the MSS, CSM's, Project Managers and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee the Special Response Officers. The Field Supervisor role is 100% tactical and operational. The Field Supervisor is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the GardaWorld Values. Performance Metrics: The Field Supervisor is expected to achieve the following metrics within GardaWorld's performance-based business environment: * 100% of shifts covered by qualified personnel at all accounts during the responsible shift * Personnel inspections and training of personnel to all accounts during the responsible shift * Personnel recruiting to ensure full staffing levels * Personally recruit a minimum of one new supervisor for the branch annually * Develop a minimum of one Special Response Officers for promotion annually * Become proficient in all company software systems (on-boarding, scheduling, financial) * 100% compliance to the GardaWorld Mandatory Requirements * Lead by example of living up to the GardaWorld Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. Qualifications Education

Created: 2024-10-22