Senior Account Manager

SHAPE THE FUTURE OF MOBILITY FROM DAY ONE. This position is part of our Signal & Power Solutions segment. Summary: The successful candidate will possess proven world-class experience in managing account objectives, strategies and problem solving. A strong focus on customer satisfaction, sense of urgency and bias for action are unwavering requirements for this role. Ideal candidate will bring to the organization commercial excellence, market intelligence, problem solving and best in class focus on building and maintaining customer relationships. The preferred candidate must possess a solid work ethic and be a great communicator with knack for customer intimacy. The candidates ability to learn, apply and problem solve will increase effectiveness in this role. Responsibilities: * Lead account growth while managing the customer relationships and voice of the customer. * Create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving Aptiv metric and objectives. * Lead resolution of customer commercial disputes (recognized as Aptiv's customer lead). * Establish proactive communication and relationship that promotes confidence and trust. * Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy. * Create and drive deployment of strategic plan for customer through the operation of customer team and interaction with all relevant functions. Regularly report on strategic goal progress and act to correct deviation/shortfall. * Identify business development opportunities. Must Haves (Basic Qualifications): * Bachelor's degree preferred or equivalent combination of education, training and experience. * 5+ years of Sales leadership. * 2+ years of experience working directly with Manufacturing, Finance and Engineering. * Proven specific customer expertise & product expertise. * Experience in leading a global sales team in manufacturing or technology industry. * Track record in managing complex commercial discussions (auctions, disputes etc.). * Track record in establishing global customer strategies and increasing revenue/growth. * Proven experience in building sales capabilities. * Ability to multitask multiple customers with proven capability of strong work ethic. Nice to Haves (Preferred Qualifications): * Master's degree. * 8+ years of Sales leadership experience. * Connection, device and electrical systems experience. * Previous automotive system experience. * Sales and / or engineering background. Traits We Seek: * Demonstrated ability to adapt and learn continuously, clearly establish expectations and hold others accountable for achieving results, as well as developing and executing strategic plans. * Embrace resilience - seeing every challenge as a learning opportunity and invitation to grow. * People willing to share knowledge and experience with others in a commitment to make a group growth bringing balance to it instead of weighting in one direction. About Aptiv Aptiv is a global technology company that designs, develops and manufactures software and hardware solutions to enable a safer, greener and more connected future of mobility. Our solutions help automotive OEMs around the world to create vehicles with advanced safety features, electrified architectures and intelligent connectivity. Visit Moving Mobility Forward Aptiv is making mobility real. We're at the forefront of solving mobility's toughest challenges. We have the people, experience, know-how and confidence to turn ideas into solutions. Solutions that move our world from what's now to what's next, while connecting us like never before. To us, nothing is impossible when you have the people with the passion to make anything possible. Mobility has the power to change the world, and we have the power to change mobility. Join our Innovative Team Want to do more than just imagine the ways our world will move tomorrow? Here's your opportunity. Join the technology company that's transforming the future of mobility today. Candidates for positions with Aptiv must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. #LI-JK1 Privacy Notice - Active Candidates: Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Created: 2024-10-22