Resource and Analytics Supervisor

Salary: $11,121.60 - $13,518.39 MonthlyLocation : Palmdale, CAJob Type: Full TimeJob Number: RA10012024Department: Resource and AnalyticsOpening Date: 10/01/2024Closing Date: ContinuousDescription FLSA Status: Exempt1st Review of application: week of October 21 2024 JOB SUMMARYUnder general supervision, assigns, and reviews the work of water use efficiency personnel who plan, administer, and execute water conservation programs and outreach. Under general supervision, assigns, and reviews the work of management analyst(s) who enter and review data, operate analytics programs, and provide analytic services to District staff as needed. Develop and coordinate plans for efficient use of theDistrict's water and energy resources; Develops and coordinates data analytics strategies to provide staff with better information and backup for decisions; handles difficult, complex analytics problems; prioritizes and reviews tasks relative to assigned area of responsibility. This is the first-line supervisor level classification in the Resource and Analytics Department. The Resource and Analytics Supervisor provides direction to the Resource and Analytics Department by assigning, directing, and reviewing work of staff.Supervisory duties include training, writing, conducting performance appraisals, and assisting in department budget preparation. Incumbents provide coaching and guidance to representatives. Supervision Received and ExercisedReceives direction from the Resource and Analytics Director.Exercises supervision over Water Use Efficiency staff and Management Analyst(s). Examples of Duties Duties may include, but are not limited to, the following: Conducts complex non-connection fee related water resource planning, studies, surveys, and analysis activities, which include: estimating demand, conservation impacts and computer operations modeling based on historic usage data, land use trends and other factors; helps to secure and maintain sufficient water supplies to meet demand and plans for needed facilities. Provides day-to-day leadership to ensure a high performance, analysis-oriented work environment that supports achieving the Department's and the District's mission, objectives, and values.Prioritize, assign, evaluate and supervise the work of all Water Use Efficiency staff and Management Analyst(s). Provides coaching and guidance for performance improvement and development; directs and oversees the training of new staff.Plans and implements data management and data analytics plans; modifies departmental procedures and processes; creates quality assurance tools to ensure completion, quality, and timeliness.Provides oversight and evaluation of water use efficiency programs; provides support and prioritization in evaluating and modifying rebate, outreach, and education plans; creates quality assurance tools to ensure completion, quality and timeliness.Writes and conducts formal performance appraisals; participates in a variety of personnel actions including hiring, counselling, training, promotion, discipline, and termination.Interacts effectively and diplomatically in all areas of employee relations, always projecting a professional image in keeping with the District's goals and objectives while exercising the highest degree of confidentiality.Assumes difficult and specialized data analysis needs, including one off special requests from District Management; short and long-term reporting assistance such as monthly conservation reporting to SWRCB; long term reporting assistance such as Urban Water Management Plan; and primary responsibility for completing the annual Water Loss Audit, State Water Project delivery scheduling and reconciliation, and SWRCB "Making Conservation a Way of Life" reporting.Attends and participates in professional group meeting; stays abreast of new trends and innovations in utility billing and customer service; directs and participates in the incorporation of new developments into program areas, as appropriate. Reviews, analyzes, and recommends participation in emerging energy programs and technologies, changes Edison rates schedules, and adjustments in production strategies for energy efficiency purposes. Works with Resource and Analytics Director to develop and update water resource production plan and coordinates with District operational departments to facilitate the plan. Assists and participates in the development and administration of the Water Use Efficiency budget. Utilize all skills to communicate and provide exceptional customer care including language skills and all specialized skills possessed by employee. Provides presentations and training as needed on energy, production, data and water use efficiency programs to District staff. Reads, understands, and ensures compliance with the PWD's Safety Policies; attends safety meetings, as required; reports all accidents, violations, or infractions to manager.Builds and maintains positive working relationships with co-workers, other District employees and the public using principles of good customer service.Performs related duties as assigned. Typical Qualifications MINIMUM QUALIFICATIONSKnowledge of:Data base and data analysis software, tools, reporting and practices. Water use efficiency programs and reporting.District personnel rules and policies.Energy rate structures, specialized energy programs such as: Demand Response and Over-Gen.Water resource planning and components.Principles and methods of business correspondence, recordkeeping, and filing. Principles and practices of sound business communications and correct English use, including spelling, grammar, and punctuation. Appropriate safety precautions, procedures, practices, and regulations related to maintaining a department safety program, safe working conditions, and operating equipment. Modern office equipment, software programs, and computerized record keeping and filing methods. Business mathematics, calculations, and statistical analysis. Principles and practices of effective leadership and employee supervision, including training and performance evaluation. Principles and practices of budget monitoring. Pertinent local, State and Federal laws, ordinances, and rules. Ability to:Supervise, assign, inspect and evaluate the work of others.Communicate effectively, both verbally and in written formats.Motivate and evaluate staff and provide for their training and development. Develop and implement work standards.Plan and organize work to meet changing priorities and deadlines. Analyze and resolve complex analysis and reporting problems.Exercise independent judgment and initiative. Train and orient new and existing employees.Maintain and direct the daily activities such as: analysis projects, water use efficiency tasks, energy and water resource plan coordination, and any departmental duties.Establish and maintain cooperative working relationships with those contacted in the course of work.Establish and prioritize action items and multitask effectively. Prepares concise records, reports, and other written materials.Use creative thought to problem solve including the use of new and innovative technologies and techniques.Participate in groups and committees that affect District operations, policies, and procedures.Use Microsoft Outlook including accessing forms within public folders, send and receive email, and use the calendar and scheduling functions effectively.Make sound decisions and demonstrate analytical capabilities.Make observations, communicate with others, read, write, and operate assigned equipment.Assist in the development and monitoring of an assigned program budget. Experience and TrainingAny combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: ExperienceSeven years of increasingly responsible experience in data analysis, water and energy resource planning, credit operations, or utility billing; including three (3) years providing technical and functional supervision over assigned personnel and five (5) years of water conservation or related program development and management experience. TrainingEquivalent to an associate degree in construction, engineering, business, or a related field. License and CertificatePossession of, or ability to obtain, a valid California Driver's License.Possession of a Distribution Operator Grade 2 Certificate as issued by the State of California Department of Public Health.Possession of a Water Treatment Operator Grade 2 Certificate as issued by the State of California Department of Public Health.Possession of a Grade 2 Water Use Efficiency Certificate issued by the AWWA is required. Supplemental InformationPHYSICAL DEMANDS AND WORKING CONDITIONSThe physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Environmental Conditions:On continuous basis employees are required to sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, write or use a keyboard to communicate through written means; and lift or carry weight up to 20 pounds. Mental Demands:While performing the duties of this class, an employee is regularly required to use written and oral communication skills, read and interpret complex date and information; use math and mathematical reasoning; analyze and solve problems; observe and interpret people and situations; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; work with constant interruptions; interact with District managers and staff, customers and the public. Approved: April 8, 2024Palmdale Water District provides its full-time employees with a comprehensive package of benefits to round out employees' total compensation program.Group Health, Dental, and Vision Care CoverageThe District currently covers the cost of premiums for the lowest tier of health, dental, and vision care coverage for employee and the employee's eligible dependents for the plan all employees would qualify for. Six health care plans -- Anthem Classic PPO, Anthem Advantage PPO, Anthem California Care HMO, Anthem Consumer Driven, Kaiser Consumer Driven and Kaiser HMO; two dental plans -- Delta Dental and Delta Care HMO; and one vision care plan -- Vision Services Plan, are offered. Open enrollment, where you may switch between health care coverage plans, are held annually.Group health, dental, and vision coverage is effective the first of the month following one month of continuous full-time employment. Life InsuranceThe District offers $10,000 life insurance for employees. Additional supplemental insurance may be purchased and paid through automatic payroll deductions.VacationYou will accrue two weeks (6.67 hours per month) of District-paid vacation time each year during your first five years with the District. After probation is completed, you may take vacation time with your supervisor's approval. At year six with Palmdale Water District, you will accrue three weeks (10.00 hours per month); each year from year 6 through 16 you will receive an additional 4.00 hours per year; and after twenty years you will accrue five weeks (16.67 hours per month).Administrative LeaveAdministrative Leave is available to Managers at 80 hours annually; and Supervisors at the rate of 40 hours annually.Sick LeaveYou are allowed 96 hours of sick leave per year. You may accumulate up to a maximum of 250 unused sick days. When you retire, your unused sick days are calculated into your CalPERS service credit time. If your employment is terminated, the time is lost.Public Employees Retirement SystemAs a full-time public employee, you are automatically enrolled in the Public Employees Retirement System (CalPERS). Employees pay the employee portion of CalPERS.HolidaysEmployees receive twelve paid designated holidays plus two paid floating holidays per year. Floating holidays must be taken by December 31 of each year or they are lost.MiscellaneousThe District provides employees miscellaneous leaves including bereavement, military, and jury duty.Credit UnionAll District employees are eligible to join the Logix Banking Credit Union.Deferred CompensationThrough automatic payroll deductions, you may participate in a 457 deferred compensation program that allows you to reduce your current taxable income by deferring some of your pay to an authorized investment until your retirement.Educational AssistanceEmployees who have completed the probationary period and achieved regular status may be reimbursed up to $3000/$5250 per year for the cost of tuition, fees, mileage, parking and books for qualified and approved voluntary education programs undertaken outside regular working hours.UniformsWhen an employee's job assignment requires a uniform be worn, the District will provide and maintain the uniforms.Employee CommunicationThe employee newsletter, The Employee Buzz., is published monthly and is designed to provide recognition to employees for on-the-job accomplishments and to inform employees about issues relating to the District.

Created: 2024-11-02