Account Manager

TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Full details on the role are below: Position Summary: The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients. Description: * Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation * Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.) * Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio. * Creatively problem solve to improve current new business development strategy * Negotiate rates and deadlines with prospective and current clients * Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time, and competitors' information * Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product * Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data * Perform other special projects or duties when required Required Skills: * Excellent written and verbal English communication skills * Minimum Bachelor's degree or equivalent * Excellent problem solving and analytical skills * Strong interpersonal skills * Effective time management Recent Grads are welcome to apply!

Created: 2024-11-02