X1 Support Clerk - X1 Analytics

Essential Functions:Process orders by reviewing reports to move files into the next phase of processing correctly and in a timely manner.Extract/obtain title evidence (i.e. deed copies, mortgage copies, etc.) from various databases and/or county websites to facilitate preparation of concierge reports.Assign orders to Concierge vendor partners and thoroughly communicate instructions and expectations for timely completion and delivery of assignments as needed. Act as liaison between X1 Concierge partners and Concierge Searching teams to ensure client and company requirements are met within prescribed service level agreements.Perform searches of public records for Concierge Report Production.Provide back-up to various department functions when necessary to ensure continuation of department workflow.Additional responsibilities as assigned. Education and Experience:High School diploma or equivalent1-2 years related experience.Experience in the title insurance, mortgage or real estate industries preferred but not required. Competencies: Demonstrated ability to plan and organize.Decision-making and problem solving skills.Excellent verbal and written communication skillsInterpersonal skillsReal Estate industry knowledge helpfulREASONING ABILITYAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Ardán Inc offers some great perks: Health, dental, and vision benefitsEmployer-paid disability and life insuranceFlexible spending accounts 401K with company match Paid time off and company-paid holidaysWellness ResourcesCA Privacy notice: NOTE: This job description is not intended to be an exhausted list of duties, responsibilities, or qualifications associated with the job.

Created: 2024-10-22