Representative, Customer Service

Representative, Customer ServiceABOUT LCIThe mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. SERVE: Many of our products are sold directly to the federal government. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.ABOUT THIS ROLEThe Customer Service Representative is to provide customer service with customer recognition to everyone.LOCATION AND SCHEDULEShaw AFB: Sumter, SC - On-SiteMonday-Friday 7:30 AM - 4:00 PM (can vary based on store)KEY RESPONSIBILITIESResponsible for all customer service functions with customer recognition and interface the most critical element.Accurate computerized checkoutRequesting and identifying material from the warehouse and shelf stocking.Store cleanliness both in and outside.Other duties as requested by Manager and/or Assistant ManagerQUALIFICATIONSHigh school graduate with one year relevant work experience.Basic retail knowledge. Accuracy with computerized checkout systems.Requires excellent communication skills.Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.Why LCI?Purpose-driven company driven by principles, not profitReach your highest potential: upward mobility, rewarded through hard workCompetitive salary and compensationBasic Life Insurance at no cost to the employee401(k) with match and Surplus-Sharing PlansHealth, Dental, and Vision InsuranceTen paid holidays annuallyPaid Time Off (PTO)On-site Health and Wellness programEmployee Assistance Program (EAP) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2024-10-22