Customer Service Representative
Security National Financial Corporation - Murray, UT
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Job Type Full-timeDescriptionThis position will primarily be responsible for following a strict procedure for processing life insurance claims, and answering phone calls from our policy holders and funeral homes. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more.What You'll Do:Processing life insurance claimsAnalyzing contracts for monetary discrepanciesPreparing contract reconciliationsInbound & outbound calls from Funeral Homes, Policyholders and BeneficiariesProvide excellent customer service on phone and through emailOther special projects as assignedRequirementsWhat We'll Love About You:Customer service orientedSelf-motivatedDynamic, friendly and outgoing personalityTeam orientedDetail orientedMulti-taskerRequirements:Basic computer operation skillsAbility to type 35 wpmWorking knowledge of Microsoft Office (Outlook, Excel, Word)Ability to pay close attention to detailAbility to quickly learn new processes and proceduresAbility to work independently and with a team when neededAbility to work Monday through Friday, 8:00 am to 5:00 pmProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at times, and engage in repetitive movementsEducation and Experience:High school diploma or equivalentWork experience of 1-2 years preferredBilingual in English and Spanish preferredWhat You'll Love About Us Great Company CultureTop Workplaces 6 years in a row (2016,'17,'18,'19,'20 & '21) Going Places. Company recently added to the Russell 2000 Index, attributing our strong growth Rest and Relaxation. Accrued sick / vacation leave and 10 paid holidaysHealth Benefits. Medical with HSA and FSA options, dental, and visionPrepare for the Future. 401(k) with company match
Created: 2024-10-22