PMPA_Customer Service Rep PT_5002

**Employment Type:** Part time **Shift:** Day Shift **Description:** **RESPONSIBILITIES/REQUIREMENTS** + High School Diploma/Equivalency with business curriculum preferred and One year of customer service experience. + Act 33/34/73 clearances + Pre-Employment Drug Screen + Experience in Microsoft programs, including Outlook, Microsoft Word and Excel a must. + Record keeping skills and knowledge of managed care criteria preferred. **WORK SCHEDULE:** This is a non-exempt, hourly position. Part-Time: 24-30-hour work week, Daylight Monday through Friday with availability to work an occasional 12-8 shift if needed; With flexibility based on the needs of the unit. **GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)** + 403B with employer match + Paid Time Off (PTO) + Medical, Dental, Vision + Life Insurance + Paid Holiday Days + Plus more......... **ABOUT THE ROLE:** + Will provide quality service to all individuals served and customers in a courteous and professional manner. + We are looking for a professional that has the experience with clerical/administration functions, confidentiality, multi-tasking and works well within a team-based approach. + This position is expected to perform clerical and administrative duties in order to maintain program and registration operations including: communications, data entry, filing, bookkeeping, scheduling, payee reimbursement, Insurance registration and the basic coordination of day-to-day services. + Follow all established documentation, policies and procedures. + Prioritize daily tasks based on deadlines, urgency of needs and departmental policy. **ABOUT YOU:** We need a friendly outgoing professional capable of providing excellent customer service while multitasking, meeting deadlines, and the ability to work with a team or alone. Sound like you? Apply today! **ABOUT PITTSBURGH MERCY:** We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Created: 2024-10-22