Contact Center (Member Service Rep)

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity. We are looking for a Contact Center (Member Service Representative) responsible for the specific duties listed below. Your specific duties will include: Handling inbound calls from Credit Union Members in a fast-paced environment. Providing excellent customer service with members' checking accounts, loans, and credit cards plus. Communicating products and services offered by the credit union. Work onsite in Brea, Monday - Friday 9:15 am - 6:00 pm. Specific qualifications for the position include:  One year experience in a sales/customer service environment. One year of experience answering phones in a fast-paced environment - preferably in the financial industry. One year experience working with checking accounts, loans, credit cards, etc. Excellent communication and member service advisory skills. Computer skills. Spanish speaking is preferred, but not required. Pay Rate Range:  $18.60 - $23.25/hour. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan. Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit . To receive state and federal compliance posters, e-mail  or call 972.514.1515.

Created: 2024-10-22