Bank Teller - Customer Service Representative

Job DescriptionThis position is the first point of contact for most customer interactions that occur within the branch. Responsible for working as a member of a cohesive team to process a variety of transactions to include, but not be limited to: deposits, withdrawals and payments. Responsible for cash assigned, balancing standards and maintaining the integrity of the teller line.RequirementsGreet customers, identify their business needs, complete request and answer questions.Research issues and correct discrepancies.Accept and process cash item deposits, savings deposits, withdrawals and cash checks.Process loan, credit card and utility payments.Redeem savings bonds.Reconcile night deposits and mailed-in transactions.Oversee the vault and ATM when assigned.Follow all cash handling procedures to ensure proper balancing and all money is properly secured and accounted for.Complete and process holds/CTR's as required.Ensure that all safety and security measures are being maintained at all times. Follow proper dual control measures when required. Complete logs and assist with audits. Maintain the security of personal keys and assigned codes.Maintain assigned cash levels. Balance drawer. Research any over and short issues.Sell gift cards and other bank services. Identify cross sell opportunities and refer to a Personal Banker for follow-up.Utilize back office capture to send transactions to corporate. Reconcile any balancing issues.Maintain flexibility in scheduling to work all hours and locations within the market(s) as assigned.Qualifications:High school diploma or general education (GED). One year of education and/or training beyond high school, preferred. Or equivalent combination of education and experience.One year of related experience and/or training. General PC knowledge. Prior cash handling experience. Previous sales experience preferred.The ability to communicate effectively and clearly, both in verbal and written communications.Excellent interpersonal skills.Strong knowledge of the business area that is being supported.Self-directed and motivated.The ability to manage multiple tasks.Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.If that sounds like you and you're excited by the idea of joining a world-class team that's passionate about growing together, we look forward to hearing from you. Apply Now!Pyxai Staffing DescriptionMeet PyxaiScreening and Recruiting Company - 11-50 employeesPyxai (pronounced picks-eye) is an innovative technology company focused on bringing the transferable skills (soft skills) of job candidates to the forefront of the hiring process. Resumes do a great job at listing education and experience, but how does anyone knows how well a job candidate communicates, how great they problem solve, or even how flexible they are? At the top of the hiring funnel, these are unknowns and they shouldn't be. Research shows these skills truly hold the key to career success across all industries. Really think about it. If you're a genius at your job, but you can't communicate well with others, how would that impact you at your job? Here's a clue: misunderstandings or no communication at all creates conflict with others due to misalignments in expectations. Bottom line, poor soft skills lead to inefficiencies and conflicts at work (and in personal life too!).With this in mind, Pyxai specializes in qualifying hard skills and screening for the soft skills most applicable to the role. We do this via our proprietary Video Interviewing technology. We focus on Operation-related jobs from Entry-level roles to Director-level roles. Our hope is to build long-lasting partnerships by providing clients and candidates with powerful data, great service, and valuable information to empower their searches.

Created: 2024-10-22