Customer Service / ChickFilA Charlotte Pike / West ...

FRONT OF HOUSE / CUSTOMER SERVICE TEAM MEMBERChick-fil-a Charlotte Pike (6500 Charlotte Pike, West Nashville)Full Time Compensation: $16.00/ HourFull-time and Part-time opportunitiesPrevious customer service / restaurant experience preferred but not requiredScholarship opportunitiesPathways to grow into leadershipFree break mealsHealth insurance option (full-time team members)401k option (full-time team members)Role Summary Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC). General Responsibilities Read, understand and comply with all parts of the Team Member Handbook Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC). Appropriately handle all customer issues and play a positive role in customer recovery. Show up on time, have a great attitude and work hard for your entire shift. Constantly improve yourself by finding ways to do your work better and faster. Be responsible to fill your shift if you are not able work. Ensure your appearance is in compliance with the Handbook. Be a team player Display good stewardship and a sense of ownership for the business Offer guests a superior customer service experience. RequirementsUnderstand the expectation of Chick-fil-A customer service standards and operational excellence.Skills Outgoing and fun Great attitude Hard working Dependable Honest Demonstrate leadership attributes Team-player Positive attitude & role model Responsive to team's needs Takes initiative Works to serve others Motivated to grow and to learn Great verbal communicator Outgoing/friendly/patient Desire for ongoing training/education Detailed & keenly observant Passion for procedural discipline Able to lift 40 - 60 pounds on a consistent basis

Created: 2024-10-22