Supervisor - Commercial Asset Protection

POSITION TITLE: Store Asset Protection Supervisor REPORTS TO: Asset Protection Manager/Sr. Manager - Asset Protection SUPERVISES: Asset Protection Associates and Contract Security personnel PURPOSE: * Responsible for the physical security, Asset Protection and Safety in a large format store * Supervises AE security associates, contract security associates, and monitors security systems in a large format multiple brand environment * Perform internal audits to measure management's compliance with AEO, Inc. Asset Protection policies and procedures. * Act in a support role to the store management team by providing security services, training, Health and Safety oversight and investigative services when required. RESPONSIBILITIES: * Enforce company Policies and Procedures * Oversee security operations to include security management of multiple selling floors, stockrooms, and other public area of the location * Manage the contract guard service to ensure the scheduling and coverage are adequate * Train, develop, and supervise AE security associates and contract security staff * Promote and maintain a high level of security associate performance, morale and safety awareness; counsel security associates for unacceptable performance/attendance issues * Enhance security systems and processes by: making recommendations, implementing directives and executing changes * Communicate all security issues to Asset Protection Department leadership * Monitor security system alarms and resolve related issues; communicate legitimate alarms to appropriate entities * Anticipate potential LP/safety/security related problems and assist in development of response plans * Participate in threat assessments and develop action plans to reduce vulnerability and impact the potential of security breaches * Participate in the maintenance of the location's Crisis Management Plan and Business Impact Analysis * Liaison with local authorities and emergency management agencies * Perform internal store audits to include selected store physical inventories * Perform internal and external theft investigations * Train store management and associates in Asset Protection policy and procedures * Conduct Asset Protection seminars, workshops and impromptu training classes * Monitor POS exception reports and follow up significant exceptions * Other duties as assigned AUTHORITY: * Location based LP supervisory position responsible for all aspects of physical security, LP training, safety, and investigation * Performance management of contract security personnel * Prepare and present associate and supervisor performance reviews QUALIFICATIONS: * Minimum two years store management experience * Bachelors degree in Business Management, Criminal Justice or security related field preferred * Above average computer skills, technical training a plus, but not required * Excellent verbal and written communication skills * Self-starter with excellent organizational skills; ability to follow through to completion with minimal supervision * Ability to manage multiple assignments in a multi-level environment * Good problem solving ability and a high sense of urgency

Created: 2024-10-22