Supervisor - Full Time

Apply Description Retail Supervisors play a meaningful role at Pure Hockey. The Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Responsibilities: * Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service. * Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures * Assist in the areas of merchandising, operations, sales and customer service * Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training. * Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively * Handle customer complaints and resolve issues in a timely and professional manner * Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management * Other duties assigned by manager Requirements * Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment * Proven experience in a retail/customer service environment * Ability to train, coach, develop and motivate employees * Demonstrate effective interpersonal, organizational and leadership skills * Experience using a computer and handheld devices * Strong analytical and problem-solving skills * Knowledge of inventory management and merchandising techniques * Ability to work flexible hours, including weekends and holidays Benefits: * Medical, Dental, Vision & Disability Insurance * Bonus Plan * Flexible Spending Plan * 401(k) * Paid Vacation * Paid Holidays * Paid Parental Leave * Employee Discount Salary: $15.50-$20.50 Salary Description $15.50-$20.50

Created: 2024-10-22