Field Technical Representative - Baltimore, MD
Tremco Illbruck - Baltimore, MD
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Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution. This position covers DC/MD and VA. This position requires you to live in the DMV territory and be able to travel. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide independent support for primary territory product lines. * Recommend products and solutions outside of primary product lines with occasional direction. * Provide site support by performing general and complex product applications. * Perform substrate analysis using specialty equipment. * Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field. * Provide field support by collecting data for project or product specific testing and interpreting results. * Recommend application policies within technical literature. * Coordinate 3rd party testing certification/approvals * Provide live and/or web-based training for internal staff and/or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery. * Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations. EDUCATION: * Bachelor's Degree in Science, Engineering, Construction, or similar preferred. and 2-4 years of construction or industry experience OR * Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE: * Two to four years of related experience and/or training as a field technician in the construction industry. * Experience with Tremco products such as Dryvit, Nudura, Commercial Sealants, and Waterproofing or related competitor products is a plus. * Active listening and attention to detail * Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures * Knowledge of product application * Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. * Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems. * Customer Service skills, including needs assessments and evaluation of customer satisfaction. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:. * Excellent written and verbal communication skills * Effective team player * Proficient in Microsoft Office (Word, Excel, Outlook) * Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. * Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. * Accepts and utilizes feedback effectively. * Reads an audience and adjust style and approach accordingly. * Strong presentations skills * Excellent interpersonal and organizational skills BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $80K plus, depending on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Created: 2024-10-22