Field Engineer

Sacramento, California - 2024-10-17 We seek a Field Engineer to join our dedicated and talented team in a traveling role, providing hardware swaps and related technical services to a national customer base. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family. The best and the brightest work with us, and we strive for every employee to have a sense of belonging. As a minority-owned business, our diverse backgrounds and viewpoints strengthen us. Our people work in and support the technology environments of some of the world's largest and most well-known brands. FIELD ENGINEERS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES: * This role will initially be responsible for hardware replacements on automated medication dispensing cabinets in healthcare environments nationwide * This includes hard drive swaps (training provided) * Site cleanup: submit and closeout all RMA's for project, return/dispose of all unused implementation materials * Communicate with specialists, consultants, project support managers, the account and appropriate personnel about project status, milestones and problems and assist whenever needed to ensure compliance and follow through * Additional responsibilities after training may include: install, configure, and support pharmaceutical hardware / software remotely or onsite; troubleshoot hardware / software and communicate problems with appropriate stakeholders THE IDEAL PERSON FOR FILL THIS ROLE WILL HAVE EXPERIENCE SUCH AS: * Strong technical service background is required * Experience with hardware break/fix (support, repair, replacement, disposal) is required * Availability for national weekly travel is required * Experience working in healthcare environments is strongly desired ADDITIONAL INFORMATION ABOUT THIS ROLE: * Selected candidates must be fully vaccinated against COVID-19 before start * 100% travel required (auto & air travel) - must live within 1 hour of an international airport * Valid driver's license, reliable transportation, and proof of auto insurance is required * Must be able to push heavy equipment and have good dexterity for doing routine configuration tasks * Must be willing and able to lift a minimum of 50 pounds with the support of lifting devices * Standing/sitting for prolonged periods of time may be required * Position may require a fair degree of physical activity and motion including pushing, pulling, kneeling, stooping, and bending frequently * Pay grade: 21 * View our benefits and pay grade information here: * Candidates must be authorized to work in the United States WE ARE TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Back to Latest Job Openings

Created: 2024-11-02