Temporary Customer Service Representative

The primary purpose of this position is to perform assigned administrative duties in accordance with established procedures, and as directed by the supervisor, to assure that a successful, viable, administrative. program is maintained at all times.Essential Job Functions:• Type, file and distribute correspondence as directed.• Answer telephone, make appointments, run errands, take and deliver messages, etc., as directed.• Sort, distribute, and route incoming mail to appropriate residents, departments, and/or personnel.• Maintains postage meter in at Home Office and all postal duties• Orders supplies and schedules repairs and maintenance for all office machines.• Type letters, reports, statements, minutes of meetings, agendas, etc., as necessary/directed.• Maintain files and other records as directed.• Receive and screen office visitors and telephone calls as necessary.• Perform reception, telephone and/or switchboard duties as necessary/directed.• Perform unscheduled administrative task as directed.• Serve as secretary to various committees of Home Office as necessary/directed.• Other related duties and responsibilities that may become necessary to meet the needs at Home Office. Qualifications:• Must possess, at a minimum, a high school diploma or equivalent.• Must be able to read, write, speak, and understand the English language.• Must possess the ability to make independent decisions when circumstances warrant such action.• Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.• Must possess the ability to work harmoniously with other personnel.• Must be able to follow written and oral instructions.• Must have patience, tact, cheerful disposition and enthusiasm, as well as to be willing to handle residents, staff and visitors based on whatever maturity level they are currently functioning.• Must be knowledgeable in secretarial duties, use of equipment, etc., related to secretarial functions.

Created: 2024-10-22