Customer Service Hotline Agent

Job Title:               Customer Service Hotline Agent Job Duration:        Temp-to-Hire (after 520 hours min.) Est. Pay Range:    $16 - 18/hr. on W2 Work Type             Onsite Overview/ Responsibilities: Our client is looking for an amazingly talented Technical Support Agent to join their team! In this role you will get to be the cheerful helpful face of the program! • Respond to incoming phone calls from industry partners • Help users reset passwords and related application activity • Answer questions from industry partners about the program equipment and supplies • Reviewing invoices and payment history with industry partners • Good verbal communication • Cheerful and helpful attitude • Dependable and punctual engagement • Data entry skills • Ability to manage multiple screens during a call : • Experience working with tablet software • Experience with printer hardware

Created: 2024-10-22