Field Service Engineer

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 80 TRUMPF locations. Do you thrive when solving problems on your own or as part of a team? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician? The TRUMPF Laser Technology Center (TUSD) Field Service Engineer (FSE) is a member of the 5-Axis and Co2 Laser Technology Group. We support TRUMPF Customers in North America (USA, CA, and MEX). Responsibilities and duties include: Traveling, installing, demonstrating, troubleshooting, and repairing Lasers & Systems and Teaching Laser Technology to customers & associates. This opportunity reports into our Plymouth Twp., Michigan office and is offered as 100% remote. The initial training of a TUSD FSE takes approximately 5~6 months with on-going training in existing and new products. Training will prepare you to perform both "Hands-On" repair of High-Power Lasers and to provide extensive technical Telephone Support to include Tele diagnostics Troubleshooting. (Connection of your PC to the remote Laser). Your new role: TRUMPF Field Service Engineer * Travel to install, services, troubleshoot and repair TRUMPF Laser tools at customer sites throughout the United States, Canada and Mexico * Provide high-quality technical service to customers to ensure optimal sheet metal machine performance. * Document customer machine information and technical conditions and make improvement suggestions. * Train customers to operate and/or service machines to ensure maximum productivity. * Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success. Why TRUMPF is right for you * At TRUMPF, you can develop your career by working on a wide range of innovative products across many exciting technologies. * You have the opportunity to continuously grow within your existing role and be rewarded for it. * We are an international company, offering employees opportunities in the U.S. and around the globe. * We are a family-owned business with a long-term strategy. We care about all the members of our team. You should be * Flexible, professional, curious, and bold! * A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics. * Focused on customer service and quality. * Technologically savvy and experienced in software and file management. * Eager to travel 100% In return we offer * Competitive salary * A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave * Opportunities to advance and further your career TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class. TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at HRgeneral@. This contact information is for accommodation requests only and can not be used to inquire about the status of application.

Created: 2024-10-22