Customer Service Representative

Description We're looking for a results-focused Account Manager with a sense of urgency - to manage accounts and provide superior customer service around our portfolio of marketing services and printing solutions. Position Responsibilities · Build solid relationships with new and existing clients · Retain and grow our account base by providing high levels of customer satisfaction · Understand the needs of prospects and existing accounts, through discussions with business owners, marketing directors and other senior decision makers · Sell our core products and services as well as added marketing services - proposing solutions in response to client needs. · Close sales and provide excellent customer service and follow-up on projects Requirements Experience and Skills · Solid customer relationship-management skills, with several years of account/project management experience · Great sense of urgency - to get things done NOW. · Strong ability to resolve conflicting time demands · Detail-oriented, with an instinct for follow-up · Ability to prioritize and work independently, with minimal supervision · Enjoy working in a fast-paced, cheerful, collaborative and results-oriented environment · Solution-based sales experience is preferred · Helpful to have experience in purchasing or specifying print projects · Excellent communication skills are required · Computer literate with proficiency in Microsoft Office (i.e. PowerPoint, Excel and Word) and ability to do general internet research Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (.

Created: 2024-10-22