Enterprise Account Manager
adMarketplace - New York City, NY
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Who We Are At adMarketplace, our mission is to deliver the most engaging consumer search experiences while empowering advertisers to measure media performance accurately. Today, millions of people worldwide engage with our exclusive, transparent media placements across the internet's leading browsers, shopping apps, and review sites. Our award-winning culture is built around five core values (known as our 5C's): Curiosity, Collaboration, Creative Conflict, Commitment, and Competitiveness. With these guiding values, adMarketplace seeks to empower our team to reach their full potential through continued learning, and the opportunity to do their best work. The Role As an Enterprise Account Manager, you will be responsible for providing business leadership and account strategy across a dedicated book of business. You will focus on building strong relationships up to the executive level with your clients, collaborating with campaign leads to deliver excellent results, and cross/upsell solutions. You should be a strategic thinker, excellent communicator, and comfortable selling ideas at the executive level. What You'll Do * Own client relationship post-sales: provide white-glove service to your accounts and serve as primary point of contact for all client-facing questions. * Provide customer insights to your clients as a data storyteller; deliver our message during QBRs, meetings, and events that demonstrate an understanding of the market, your clients' business goals, and answer any objections. * Identify and implement growth strategies across your book of business. * Play an active role in strategic account planning, contributing to the growth and development of our key partnerships. * Collaborate with the Campaign Management team to align campaign structure & strategies against client business goals. * Provide customer insight to the Product team for new features, functionality and enhancements; serve as business owner for advertiser facing products. * Monitor day-to-day account management tactics across key accounts with an eye towards identifying growth opportunities and/or potential account issues. Qualifications * Bachelor's degree; 3+ years of account management experience (ideally at the Enterprise level), search advertising experience a plus * Strategic thinker who is comfortable using data & insights to grow relationships, identify, and solve problems * Strong consultative sales skills * Understands and has implemented best practices and processes for account management and account expansion * Proven ability to set clear and deliverable goals * Ability to thrive in a fast-paced, deadline-driven, high growth environment * Able to grasp and solve complex business issues quickly and creatively * Self-motivated, proactive team player who is not afraid to roll up your sleeves and dive deep into problems to identify new solutions * Excellent communication skills: collaborating, negotiating, persuading * Compensation Range: $60,000 - $75,000 #LI-Onsite Join Us adMarketplace has been named as one of the best places to work in New York City by Built In and Crain's- the latter of which have recognized us the past three years straight! AMP is currently experiencing triple digit growth, and it's never been a better time to join our team! We offer a robust continuing education program, management training, regular company-wide lunch and learns, and well-defined career paths to ensure all our employees have an opportunity to grow. At adMarketplace, we play to win, but we learn from our setbacks. Our commitment to a collaborative environment means no one succeeds alone, and no one fails alone either. We know you've come to expect comprehensive healthcare, wellness programs, paid time off, commuter benefits, and 401k matching from any company, so it's a good thing we offer all of that and so much more. adMarketplace offers a dog friendly office, Summer Fridays, catered lunches, a fully stocked kitchen, ZogSports teams, happy hours and corporate retreats to encourage a strong work/life balance. No Third Party Recruiters. We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. * This range represents the low and high end of the base salary someone in this role may earn as an employee of adMarketplace in the New York office. Salaries will vary based on various factors including but not limited to professional and academic experience; training; associated responsibilities; and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
Created: 2024-10-22