Sr. Field Technician - Fiber Optics - Grantsville, MD

About Us Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country. Position Overview Welcome to the role of Sr. Field Technician - Fiber Optics. In this position, you will string and maintain fiber optic cable which includes pulling, tensioning, stranding, and spacing lines. This individual will troubleshoot, maintain, and repair fiber lines. This position requires proficiency with new cable installs, removals, modifications, and repairs in outside plant locations to include telephone poles, underground services, and conduit. The Sr. Field Technician is also responsible for terminating, splicing, documenting, and testing fiber optic cables with an end goal of meeting customer needs and providing maximum operating efficiency. The work performed will be within communications and power spaces. This individual understands each product and supports the improvement of operational efficiency and must be comfortable working in heights and confined spaces for this position. What You'll Do * Safely perform work in communications and energized spaces * Participate in work requiring pole climbing when necessary * Perform work from an elevated position in the bucket truck * Recognize general safety hazards and electrical-specific hazards such as missing and or degraded parts and hardware * Manage worksite housekeeping duties and equipment inspections * Perform minor field repairs on equipment * Lead cable stripping, cleaving, terminating, and testing * Stay up to date with Industry Standard coding for fiber optics * Proficiently work with and calibrate fiber optic equipment such as splicers, OTDR (optical time domain refractometer), traffic identifiers, light-source power-meter, fiber specific hand tools, etc. * Utilize proper methods and procedures for terminating, splicing, and testing fiber optic cables * Perform ring cuts on live fiber without affecting existing services * Read and understand manufacturer manuals and proficiently perform standards for operating, installing, and repairing electronic equipment, product, and components * Troubleshoot and repair common fiber optic equipment and component issues to include advanced OTDR testing, reporting, and troubleshooting * Install demarcation enclosures, switches, and other telecom equipment * Route premise cable both inside and outside of facilities * Coordinate fiber activities with other disciplines and departments as necessary * Monitor and maintain min/max truck stock materials * Responsible for completing time and material (T&M) documentation * Complete documentation to include record-keeping, billing, inventory, etc. * Interact daily with customers and complete daily close of business (COB) reports * Suggest and execute corrective actions to address problems affecting any fiber or fiber related equipment * Generate trace reports and SEP (splice engineering package) files * Lead complex fiber optic operations, outages, and/or restorations * Calculate fiber optic facility attenuation budget * Responsible for leading multiple crews * Ensure work is performed to engineering and design specifications * Oversee 3rd party optical ground wire (OPGW) installation * Lead, mentor, and train field staff * Provide feedback and input for employee performance reviews Working Conditions * Walk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl / kneel * Climb poles; carry, set-up and extend ladders weighing up to 65 pounds, as well as work with confidence on ladders and utility poles at heights of up to 60 feet in the air to perform tasks in communications spaces * Work indoors, outdoors, and underground in various weather conditions * Able to walk long distances * Able to lift up to 65 pounds without assistance What You'll Bring * 5+ years of relevant Fiber Optics experience preferred * Mastery of Field Technician II Job Duties * Safely Perform work in communications spaces * Qualify to work safely in energized spaces * Participate in work requiring pole climbing when necessary * Operate basic hand tools (Cordless Drill, Hammer, Wrench, Socket Set) * Perform work from an elevated position in the bucket truck * Assist when needed to remove old hardware from poles and install new Provide safety spotting and roadway flagging support for the operation to include obtaining Flagger Certification * Manage worksite housekeeping duties and equipment inspections * Perform minor field repairs on equipment * Perform cable stripping, cleaving, terminating, and testing * Stay up to date with Industry Standard coding for fiber optics * Proficiently work with fiber optic equipment such as splicers, OTDR (optical time domain refractometer), traffic identifiers, light-source power-meter, fiber specific hand tools, etc. * Utilize proper methods and procedures for terminating, splicing, and testing fiber optic cables * Perform ring cuts on live fiber without affecting existing services * Read and understand manufacturer manuals and proficiently perform standards for operating, installing, and repairing electronic equipment, product, and components * Troubleshoot and repair common fiber optic equipment and component issues to include OTDR testing, reporting, and troubleshooting * Install demarcation enclosures, switches, and other telecom equipment * Route premise cable both inside and outside of facilities * Calibrate fiber optic equipment out in the field according to manufacturer's instructions * Coordinate fiber activities with other disciplines and departments as necessary * Assist with training and mentorship of lesser experienced technicians * Monitor and maintain min/max truck stock materials * Responsible for completing time and material (T&M) documentation * Complete documentation to include record-keeping, billing, inventory, etc. * Complete daily close of business (COB) reports for customers * Suggest and execute corrective actions to address problems affecting any fiber or fiber related equipment * Generate trace reports and SEP (splice engineering package) files * Assist with 3rd party optical ground wire (OPGW) installation oversight * Splice and place optical ground wire (OPGW) * Lead and mentor less experienced coworkers * Lead team members as required in the absence of a Sr. Technician or Manager * Valid Driver's License is required * Ability to identify independent colors and learn color codes * Possess Underground Miner Card * Proficient with the following equipment: ladders, bucket truck, man lift, cable puller, and reel stands * Proficient in operating small equipment (i.e., forklift, bobcat, telehandler, skid steer, etc.) * Flagger Certification * Proficient working at elevated heights and in confined spaces * Ability to work under minimal supervision * Ability to inspect, operate, and mobilize a bucket truck * Ability to apply technical expertise, evaluate problems and implement best practices * Possess strong verbal and written communication skills with the ability to maintain professionalism * Compute basic math calculations and take measurements * Ability to read and execute network drawings and splicing diagrams * Proficient with MS Office (Word, Excel, Outlook) and Visio * Efficiently organize and plan work tasks to meet company goals * Critical thinking with exceptional problem-solving skills, able to work independently and in team environments * Proactive, resourceful, and highly motivated to succeed in a high output environment * Ability to balance multiple projects How We'll Support You Perks/Benefits * Comprehensive Benefits * Medical, Dental, & Vision Insurance with Rx Coverage * Life insurance * 401(k) retirement plan with Company Match * Short/Long term disability * Paid time off (as outlined in the applicable Benefit's Summary) and 7 paid holidays * Paid lodging, per diem, and transportation provided for out-of-town work * Employee focused work environment * On-the-job mentoring and training * Internal job postings * Performance and salary reviews * Employee feedback program * Safety-first and drug free work environments * Bonuses and incentives for working safely * Company provided tools and basic safety equipment * PPE allowances with no restrictions on vendors * Weekly pay with premium pay for Sundays and holidays * Overtime available as applicable * Advancement through defined employee career paths * Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future * Scholarship opportunities for dependent children * Applicant may also receive additional compensation based on the Company and individual's performances Additional Eligibility Qualifications This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company's Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested. AAP/EEO Statement This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law. ADA Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Min USD $25.00/Hr. Max USD $28.00/Hr. Shift Differential (if working 2nd shift)

Created: 2024-10-22