Feed Mill Operator - Day Shift
NEW Cooperative, Inc. - Palmer, MA
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Essential Duties & Responsibilities: Include but are not limited to the following: Operations * Operate computerized batch mixing equipment, receiving and load-out equipment, micro-ingredient addition, and grinding equipment. * Assist in other areas of the location as needed. Maintenance * Maintains inventory at desired levels. * Performs housekeeping duties and maintains a clean work environment. * Assist in the maintenance of equipment. * Ensures that work area, equipment, and vehicles are all neat, clean, and well maintained. Documentation & Standards * Fulfills all reporting and record-keeping requirements. * Follows standards of quality as outlined by QMS and other manufacturing and regulatory controls. Other * Use all tools, equipment, and vehicles carefully and for their intended use. * Works extended hours as requested by supervisor to ensure good customer service in busy season. Basic Employment Expectations: Safety * Performs work safely and uses the appropriate PPE. * Checks the work area for hazards and corrects/reports unsafe conditions. * Considers the safety of oneself, and other employees, and customers. * Follows all safety protocols and seeks advice from supervisor when uncertain. Communication * Maintains open communication and cooperates with supervisor, departments, and fellow employees. * Communicates with supervisor and others immediately when unexpected problems cause absence, lateness, or the need to leave early. Accountability & Professionalism * Abides by policies set forth in the employee policy manual. * Carries a fair share of the workload. * Promotes NEW Cooperative through positive, friendly, and professional interactions. * Is punctual, follows directives, and works in an efficient and timely manner; accepts personal responsibility for the quality and timeliness of the work. * Understands that satisfactory attendance is essential to the efficient operation of the work environment. Customer Service * Continually works to satisfy customers to address questions/concerns through effective communication, solving problems, responding to questions, and managing their expectations. Personal/Professional Development * Establishes personal performance goals and works toward these goals. * Continually upgrades and demonstrates knowledge of the job. Qualifications & Requirements: * Must be licensed and insurable to drive. * High school diploma or GED with 1-3 months of related experience. * Must be able to operate a forklift safely and effectively. * Understand the importance of providing extremely high levels of customer service. * Possesses basic mathematical and mechanical skills, problem solving capabilities, and understands the operational processes. * Prior experience and knowledge of Microsoft, Excel, and Office 365 is preferred. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Understand the seasonality of the farm supply business and the in-season time commitment. * Must be able to interact and effectively communicate with customers and individuals at all levels of the organization.
Created: 2024-10-22