Field Service Technician

This position offers a unique opportunity for those motivated to learn and grow their abilities in the mechanical trade. Experience with skilled trades, mechanical work, and or industrial work is preferred. PRIMARY RESPONSIBILITIES * Travel to customer sites to aid in installations, troubleshooting, and warranty investigation, for FMS product portfolio and NOV equipment. * Perform field upgrades of software and hardware and train customers on how to properly operate and maintain the system. * Communicate field failures and feedback reports to the appropriate departments. * Complete and submit field service documentation in a timely manner. * Assure that results of work meet company quality standards. * Comply with all NOV Company and HSE policies and procedures. * Maintain a clean & organized work area, utilize safe work habits. * Perform other work-related tasks as assigned. EDUCATION & EXPERIENCE QUALIFICATIONS * Must possess a high school diploma, GED, or equivalent. * College or Technical School Degree and/or related on-the-job experience preferred. * 2-5 years' experience in field service required. * Experience in heavy industry or the oil and gas environment preferred. * Knowledge of oil and gas field components, including software and hardware. * Knowledge of industrial equipment. * Knowledge on how to properly install equipment and components. JOB REQUIREMENTS * Ability to pass a drug screen & background check. * Must possess a valid Driver's License & good driving record to operate company vehicle. * Overtime will be required - must be willing & able to work nights, weekend, and on-call 24/7. * Must be willing & able to travel over 75% of the time. * Must be able to read and understand and read mechanical plans, drawings, and site layouts. * Must possess basic computer skills - email, filing of field reports, expenses. * Microsoft office, dynamics, excel abilities are preferred. * Self-motivated to complete assigned tasks. * Will be energized by challenges and drawn towards opportunities. * Will be focused on reaching a quality solution which is acceptable to our customer and the business. * Strong technical troubleshooting and problem-solving skills. * Ability to work independently and as part of a team. * Superior interpersonal and communication skills. * Confident and professional when representing the company. * A strong sense of customer focus (internal/external). * Ability to adapt and be cross-trained to learn all job duties. * Willingness to comply with all safety regulations and procedures. * Ability to multitask in fast paced environment. * Working conditions may be inside and outside with extreme temperature. * Must be able to kneel & crawl into tight areas as needed. * Must be able to work at heights up to 120' feet as required. * Standing, Walking, Bending/Stooping, Push/Pull, and Repetitive Movement up to 12 hours daily. * Lifting weights up to 50 lbs. Regularly. COMPETITIVE BENEFITS (visit for more information about our benefits offerings) * 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. * Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $139 per pay period (bi-weekly.) * FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). * FREE Basic Life and AD&D insurance (for full-time employees). * All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). * All regular full-time employees receive up to 11 paid holidays per year.

Created: 2024-10-22