Partner Account Manager

Current Environment & Our Culture As a ~400 person startup with ~$393M funding, Pigment is making big waves for a company of this size. We have massive aspirations for growth at the company but want to do this in a disciplined manner. As a result, we are a company that consistently hires A-Players into the right roles where they can bring the full breadth of their experience and apply it with a relentless work ethic. We see Pigment as a unique career opportunity and with that comes expectations of high performance. This is even more so the case on the Partner team, where we are expected to be one of the key pillars for growth for the organization long-term. We are very much in the nascent stage of our Partner organization and have a team of hungry, scrappy, and collaborative individuals. Team chemistry is of utmost importance to us, and while we want everyone to feel comfortable forming, storming, and norming to the best ideas, we also expect one another to be self-motivated and deliver what we commit to one another (and to the business). If you are looking for a "snooze and cruise" Partner management role, this is NOT the place for you. However, if you want to have a monumental impact, grow your career, and are willing to put in the work and do it with a set of peers who will undoubtedly become friends, please apply! Mission * You will oversee regional and strategic partnerships, with the ultimate objective of delivering positive outcomes to our customers and broadening our partnerships over time. Your role will involve comprehensive management of the entire partnership process. Outcomes * Overachieve on all key Partner Team metrics (e.g. Sourced Pipeline, Implementation Success, CSAT, Partner Satisfaction) * Contribute your experience and efforts to 1-2 programmatic initiatives to build up our Partner organization * Build strong, trusting relationships with Field Sales, Marketing, Operations, and Professional Services to ensure fantastic partnership between our Field Sellers and Partner organizations. * Become the trusted advisor for every Partner you manage Key Responsibilities * Scope - Manage a set of regional/boutique Partner Relationships in your geography * Business Plans with Focus Partners - Manage the execution of business plans with focus Partners under management * Field alignment: Cultivate solid and trusted relationships with every Account Executive, Sales, and Services Leader you are aligned with. Encourage trust in your guidance regarding which Partner should be engaged in every opportunity arising from a co-selling and/or deployment perspective. * Marketing To - Identify the main sponsors and sellers we need to introduce Pigment to. Then, create a plan to get them interested in partnering with us and promoting Pigment to potential customers. * Marketing With - Collaborate with Partners and Pigment Marketing organization to plan and execute regional/virtual Marketing Events with Partners * Reporting & Administration - Continuously monitor and report on progress on business plan target achievement, risks, and other partner success KPIs. * Stakeholder Management - Facilitate overall stakeholder management, relationship mapping, and collaboration across the Partner, Alliance team(s), Sales leadership, and Pigment leadership. Requirements * 7-10+ years of Professional Experience in and around SaaS requiredExperience recruiting, signing, incubating, managing and significantly scaling * Partnerships between systems integrators and a software/SaaS company * Prior experience working in a pre-IPO startup environment preferred * Prior experience in the EPM/FP&A space preferred * Experience in preparing and delivering presentations targeted to a senior audience * Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment * Ability to adapt to a rapidly changing product and respond strategically to partner needs What We Offer * Competitive package * Equity * Healthcare * Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London * High-end equipment (based on stock/availability) to do your work in the best conditions. * Hybrid remote policy $120,000 - $160,000 a year Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Created: 2024-10-22