customer support/account rep
Randstad US - south jordan, UT
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customer support/account rep. + south jordan , utah + posted september 18, 2024 **job details** summary + $21.98 - $21.99 per hour + temporary + bachelor degree + category management occupations + referenceAB_4610990 job details As a Client Support Service Professional, you will be responsible for handling incoming phone calls related to various service inquiries concerning client accounts. Your role is crucial in providing accurate and efficient responses while consistently meeting key performance metrics. Responsibilities: + Service Inquiries: Address incoming phone calls with a focus on providing high-quality service regarding client accounts, ensuring accuracy in responses. + Product Knowledge: Offer functional support for client Cash Management products and services, as well as guidance on the client's Online platform and Mobile app. + Financial Inquiries: Assist clients with general account and financial-related inquiries, providing detailed and helpful information. + Performance Metrics: Maintain a high level of performance by adhering to departmental metrics and goals. + Professionalism: Exhibit a highly professional demeanor, showcasing your commitment to delivering World-Class Service to all clients. salary: $21.98 - $21.99 per hour shift: First work hours: 8 AM - 5 PM education: Bachelors Responsibilities + Client Support Service Professionals handle incoming phone calls regarding various service inquiries on all the client accounts. + Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. + Functional support areas include client Cash Management products and services, client's Online (client website) and Mobile app, and general account or financial related inquiries. + Successful applicants will be highly professional, career driven, and committed to World-Class Service. Skills + Call Center Support + Customer support + Patient Support Qualifications + Years of experience: 2 years + Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. **get in touch** we are here to help you with your questions. NW **noah williams** + noah.williams@
Created: 2024-10-22