Assistant Store Manager - Willowbrook Mall

Location: Wayne, New Jersey Job Summary: The Assistant Store Manager will be responsible for supporting the Store Sales Manager to achieve all company goals and initiatives through driving sales, developing talent, and executing company initiatives. The Assistant Store Manager will represent the brand, operate in a professional manner, demonstrate exceptional customer service, and drive a consistent message to all team members. Responsibilities: Key Accountabilities: * Support the management team in fueling the growth of the business through developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan * Participate in the interviewing process and recommend candidates using core competencies * Foster a positive work environment and provide direct, objective feedback in a timely manner using competency based language to maximize performance * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Train associates and monitor compliance to all company standard operating procedures (SOPs) * Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program * Manage company standards of merchandise presentation, signage, and display * Guarantee company assets by ensuring adherence to all Loss Prevention procedures Education and Experience: * High school diploma or equivalent; Bachelor's degree preferred * 1-3 years of supervisory experience, specialty retail preferred Skills and Behaviors: * Excellent customer engagement * Must be an effective communicator * Must be able to plan and execute strategies * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Must be fiscally responsible * Proficient in Microsoft applications * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Created: 2024-10-22