Account Manager

TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. TransPerfect Legal Solutions (TLS) has immediate openings for intelligent and motivated sales professionals to join our global discovery solutions team, presenting solutions for forensic technology, information governance, and electronic discovery to law firms and corporate legal departments around the world. The position of Account Manager (AM) is responsible for actively hunting and developing new business relationships. TLS is one of the fastest growing and most broadly diversified service and technology providers in the industry. As a TLS representative, you can enjoy the entrepreneurial benefits of a rapidly growing, agile, industry disruptor with sure footing on the foundation and resources of our $500M global portfolio of businesses. You'll have all the support you'll need so you can focus on one thing: winning. Description * Cold call prospective clients * Research prospective clients through diverse methods including but not limited to internet research, trade show lists, referrals, yellow pages, various professional directories, and personal investigation * Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses, and various other information * Generate daily mailings to prospective clients using updated and accurate spreadsheets * Creatively problem solve to improve current new business development strategies * Negotiate rates and deadlines with current and prospective clients * Educate current and prospective clients on the sales process, including TransPerfect rates, justification for turnaround time, and competitor information * Work closely with production to ensure that all projects are handled appropriately with keen attention to detail for outstanding quality * Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service * Research and develop sound understanding of all market industries relevant to TransPerfect, including industry leaders, current events, and any other pertinent data * Perform other special projects or duties as assigned Qualifications * Superb verbal communications skills * Strong customer service skills * Excellent written communication skills * Excellent problem solving and analytical skills * Strong interpersonal skills * Effective time management * Minimum Bachelor's degree or its equivalent About Us: TransPerfect Legal Solutions (TLS) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting and e-discovery for litigation to virtual data rooms for M&A and bankruptcy cases, TLS is a one-stop-shop for the global legal industry. As a specialized division of TransPerfect Inc., the world's largest privately owned language services provider, we are the only legal support services provider that also offers a full array of translation, interpretation, and other multilingual solutions. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Created: 2024-10-22