Front Desk CSR/Ramp Associate

If you are interested in providing best in class customer service, we are looking for a motivated, positive individual to provide customer service to our guests in the exciting field of general aviation. A successful CSR welcomes and directs visitors/customers with a smile! Customers have a question, you have an answer! Whether you are working the front desk or the ramp you have direct contact with pilots, passsengers and aircraft movement. It's an exciting industry with on the job training. We are a family-owned company looking for someone who is a team player. Individuals must be capable to answer telephone and radio systems regularly while providing product and service information. We are a 24/7 operation, so the ability to work a weekend day and holiday shift(s) is required. Shifts 6am-2pm and 2pm-10 pm Minimum Job Requirements:Previous Guest Services ExperienceExcellent Communication SkillsWorking knowledge with customers and customer accounts beneficialAbility to learn and work with software systemsMinimum of a high school diploma or equivalentAbility to stand for long periods of time and move in a constant changing environmentValid (clean) driver's license 18 years of age or older. Must have the ability to work unrestricted in the United States as a citizen or permanent resident. Candidates must pass a background check and a federal fingerprint check. Madison (MSN)Our focus is on delivering the best possible customer serviceWisconsin Aviation is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Created: 2024-10-22