Account Executive

Full-Time Position Salary: $60,000-$70,000/year depending on experience. This position is also eligible for bonus and a car allowance. ROLE: The Account Executive (AE) plays an integral role by coordinating and managing service levels to all TridentCare customers in a designated geographical territory. The AE will have a select number of facilities assigned to them for relationship management. TASKS AND RESPONSIBILITIES: * Take full responsibility for relationship development/management within each facility assigned * to the Account Executive * Develop relationships with local facility "influencers" which may include, but are not limited to, * the Administrator, Director of Nursing and Medical Director in each of their facilities. * Cross sell TridentCare Services to assigned facilities. * Develop and maintain territory coverage with the Regional Sales Director (RSD) and coordinate * with the CSE. * Responsible for problem resolution in support of the CSEs operating in their geography. * Problem resolution may include the following: * Billing issues that require on"site support * On"Site training (various) * General operational issues that require on"site support * Clinical concerns/issues that require on"site support * When appropriate, coordinate TridentCare responses (for customer initiated issues) between * the Sales Support Team (SST) and our customers. * QA Attendance & Participation is a requirement of the position for those limited accounts * assigned to the AE. The Account Executive will coordinate additional QA meeting attendance * with the CSE for critical accounts. In situations where QA attendance is not possible, the * Account Executive is responsible for ensuring the Administrator, Director of Nursing and Medical * Director have electronic copies of their QA reports. * Generate qualified leads for the CSE * Identify prospects using all available resources and SUGAR database * Significant travel required as needed within the assigned territory, with daily account visits * Weekly and monthly call schedule will be approved by RSD and coordinated with the * Report customer product experience issues through appropriate channels in an accurate and * timely manner. * Work as a liaison between the customer, external and internal TridentCare Operations. * Track personnel changes within client facilities, develop and maintain accurate prospect and * account file using the SUGAR database and DDF system. * Assist in the gathering of critical information for RFP responses. * Conduct new facility set"ups in person * Page 2 * Conduct Review of Services for assigned clients, and as needed by the CSE. * Collect and update competitive information * Attend industry conferences, regional meetings and actively participate in local networking and * professional events to cultivate customer relationships. * Submit timely and complete reports on a weekly and monthly basis * Establish positive public image of the Company in all interactions with prospects, customers, * colleagues and competitors. * Commit to professional development as appropriate * Perform other related duties as assigned. SKILLS|EXPERIENCE: * A Bachelor's Degree or equivalent knowledge is required. * A minimum of 3 years of Sales, Marketing, or Clinical experience is required, preferably with one * year of Sales experience. General understanding of ROI selling. * Long Term, skilled nursing or Medical Sales experience or familiarity is preferred. * Proven track record of increasing sales and revenue; field sales experience is preferred * Must possess a high sense of urgency and a strong work ethic. * Must possess basic computer skills. * Strong communication skills (verbal and written) are essential. * Must have strong interpersonal and organizational skills. * Must possess a high degree of initiative, creativity, and the ability to meet deadlines and work * with minimal supervision. * Individual must have good time management skills and the ability to prioritize tasks #MBX

Created: 2024-11-02