Front Desk Representative
Angela Scribe - Scottsdale, AZ
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Job Title: Front Desk RepresentativeLocation: Scottsdale, AZCompany: Angela ScribePosition Type: Full-timeJob Summary:As a Front Desk Representative at [Company Name], you will be the first point of contact for our clients and visitors. You will play a crucial role in creating a positive first impression by providing exceptional customer service and managing the front desk operations efficiently. Your responsibilities will include greeting guests, answering inquiries, managing phone calls, and assisting with administrative tasks.Key Responsibilities:Customer Service:Greet and welcome guests in a friendly and professional manner.Respond to inquiries about services, facilities, and general information.Provide assistance to guests and clients, ensuring their needs are met.Front Desk Operations:Manage the front desk area, keeping it organized and presentable.Answer and transfer incoming phone calls, taking messages when necessary.Maintain and update the appointment schedule for staff members.Administrative Duties:Perform clerical duties such as filing, data entry, and maintaining records.Process and distribute incoming and outgoing mail and packages.Assist with billing and payment processing as needed.Collaboration:Work closely with other departments to ensure seamless communication and service delivery.Report any issues or concerns to the supervisor promptly.Qualifications:High school diploma or equivalent; additional certification in hospitality or related field is a plus.Excellent communication and interpersonal skills.Proficient in using computer systems and software (e.g., Microsoft Office Suite, scheduling software).Strong organizational skills and attention to detail.Ability to multitask and work in a fast-paced environment.Job Posted by ApplicantPro
Created: 2024-10-21