Field Service Rep II
City of Dover, DE - Dover, DE
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Do you have what it takes to be part of our team? The Field Service Rep II position is to complete work orders, disconnect service, and read and record electricity and water meter readings. The position is responsible for work orders, disconnects, and meter readings for the assigned route. The position works under general supervision according to some procedures; decides how and when to complete tasks. Job Responsibilities * Disconnects electricity and water service on non-payment accounts. * Completes work orders for such services as meter exchanges, new services/locations, leaks, or sequencing meters. * Reads electricity and water meters and enters readings into hand-held computer for billing services. * Rechecks and verify meter readings to ensure accuracy of readings as requested. * Reports damaged and/or leaking meters/wiring to appropriate personnel; identifies meter irregularities and/or illegal use of water or electricity and documents same. * Interact with customers in the field to discuss meter readings and disconnects or to provide general information. * Collects utility payments as needed. * Operates assigned truck and maintains in clean condition. When an individual is on-call, they are permitted to use a general-purpose vehicle for commuting purposes. * On-call rotation with other staff for emergency services, connects and disconnect. * Other duties assigned by the Supervisor are dependent on the needs of the department. Required Qualifications * A High School Diploma or GED with 1 (one) year of related experience. * Requires valid Driver's License. To view the entire job description, please visit: and click on DOE Union Employees Job Titles. A criminal background investigation and driver's license review will be required. Candidates may be given a job-related test during the interview. Compensation * Health, dental, vision and group life insurance * 401a and 457 deferred compensation plans * Paid vacation and sick leave To Apply Submit the Following * City of Dover employment application (/jobs) Ethical conduct and honest behavior are our basic organizational values. Candidates will be instrumental in assisting to make Dover a place where people want to live through our motto - Dedication, Ownership, Vision, Excellence and Reliability City of Dover is an Equal Opportunity Employer. Hourly Rate: DOE Grade 22 / $23.78 (Based on Qualifications) Closing Date: Open Until Filled Download Application
Created: 2024-10-18