Customer Account Representative (Hybrid - Kennesaw, GA)
CryoLife - Kennesaw, GA
Apply NowJob Description
Company Overview:Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons' most difficult challenges in treating patients with aortic diseases. Artivion's four major groups of products include: aortic stent grafts, surgical sealants, On-X mechanical heart valves, and implantable cardiac and vascular human tissues. Artivion has over 1,400 employees worldwide with sales representation in over 100 countries. The Company has manufacturing facilities located in Atlanta, Georgia, Austin, Texas and Hechingen, Germany. Additionally, it has sales and distribution offices in various countries throughout Europe, Asia, and South America. For additional information about Artivion, visit our website, .Position Overview:The Customer Account Representative will provide customer service functions for sales reps, physicians and hospitals with an emphasis on an assigned region.Responsibilities:Process orders and requests for tissues for assigned regionAddress customer inquiries and provide information about Artivion's services, products, and ordering processes Create new customer accounts, maintain existing accounts, and implement changes to accounts in SAPInitiate customer returns and credits and assist the sales rep in resolving account issuesProcess orders in GHX systemCreate Priority Cardiac ReportMaintain backorder reportQualifications:High School diploma required, college degree preferredExcellent verbal communication skillsAbility to multi-task, prioritize, and manage time effectivelyAvailable to participate in the Customer Service on call rotationHigh School diploma required, college degree preferred
Created: 2024-10-17