People Operations Manager

Title: People Operations Manager, Printemps  Reports to: Senior Director of People Operations / Director of Operations ABOUT PRINTEMPS:  Storied French luxury department store, Printemps, is preparing to open its first ever US location at One Wall Street in the heart of the Financial District.  Located in the historic 50-story landmark, Printemps will have five distinct food and beverage concepts ranging from a casual cafe to a fine dining brasserie. Food and beverage is helmed by Top Chef Alumnus and 3-time James Beard Award Winner, Chef Gregory Gourdet. ABOUT KENT HOSPITALITY GROUP: Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal "James" Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues. We are dedicated to delivering fine dining, unmatched hospitality, and first-rate experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand.  SKILLS and REQUIREMENTS 3+ Years experience working at a Management level role, preferably in the restaurant Industry. Pre opening experience preferred.  3+ years experience implementing training and development.  Fluency with the Fair Labor Standards Act (FLSA) and NYC's additional protections.  Have a warm, positive, and noticeably appreciative demeanor towards guests and colleagues. Proficiency with computer platforms (GSuite, Slack), Payroll Systems (ADP), and Recruitment Platforms.  Excellent time management skills with the ability to prioritize deadlines in an ever changing environment.  Fluent in English, Spanish fluency would be greatly preferred.  RESPONSIBILITIES Coordinate with Leadership to assist with project planning and staff management. Implement hiring plans for the dining room and kitchen. Create team engagement plans for the dining room and kitchen. Prepare job offers, employment contracts and separation agreements.  Calculate payroll considering overtime, holidays and SOH. Ensure timecards for each department are complete on a weekly basis prior to payroll processing.  Oversee employee attendance and working schedules including breaks, overtime, and paid time off. Schedule onboarding sessions and job-related training for all employees. Track key recruiting metrics like turnover rates and source of hire. Ensure our restaurant staff complies with health and safety regulations in the hospitality industry. Support management by providing human resources advice, counsel, and decisions; analyzing information and applications. Guide management and employee actions by updating policies and guidelines; communicating and enforcing organization values. Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions. Update job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations. JOB DUTIES Investigate and document employee complaints. Manage onboarding process for new hires. Ensure mandatory signage is posted. Provide counsel and be present for employee terminations. Prepare and send staff communication emails. Respond to all staff inquiries. ADMINISTRATIVE TASKS Payroll Processing Process weekly WC files Process quarterly DBL/FMLA payments Update and maintain company policy documents Employee personal reimbursement reconciliation Manage employee personnel files Manage I9 files Manage incoming mail Manage insurance benefits eligibility and enrollment Manage BRI eligibility and enrollments  Manage employee engagement program Manage COBRA Create company SOPs New hire onboarding Job posting/recruitment/offer letters

Created: 2024-10-19