Remote Bilingual CSR
TEKsystems - Las Cruces, NM
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Description: The Remote Customer Service Representative, works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. In this position you represent one our leading healthcare clients assisting members with their insurance related needs. Examples include: Inquiries regarding benefits, eligibility, appeals, grievances and troubleshooting medical devices. All while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally. (Military veterans are encouraged to apply.) Skills: bilingual, customer service, call center, Help desk, healthcare industry, health care Additional Skills & Qualifications: Must be able to Hardwire (Cant work off WIFI) Start ASAP Passion for helping others and strong customer service orientation Minimum 6 months customer service experience Verifiable High School diploma or GED Additional Skills & Qualifications: Experience working in a call center or customer-support role Strong active-listening and verbal-communication skills Proficiency in problem-solving Ability to multitask and manage time effectively Typing/Ten Key ability Computer experience and ability to learn various in-house programs 16.00/ Hour - REMOTE MUST BE BILINGUAL IN SPANISH** About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Created: 2024-10-14