Field Service Technician
Toshiba International Corporation - Houston, TX
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The engineer uses technical knowledge along with interpersonal skills to understand customer and product issues, and propose solutions and execute repairs. Tasks include field and in-house troubleshooting, diagnosis and repair of products. Follow departmental procedures and prepare all necessary reports and documentation. May provide customer support assistance.Responsibilities:Employee should expect to work and travel independently, follow all policies, and work with the majority of Toshiba products.Employee will maintain profitability by submitting thorough and detailed reports and expenses in a timely manner.Employee must understand and adhere to the scope of work assigned.Employee's key responsibilities focus on Toshiba nonstandard products. Responsible for all customer interactions in the field to include customer specific reports, requests, and documentation regarding Toshiba simple nonstandard products.Employee must possess product knowledge to provide technical support on Toshiba simple nonstandard products.Employee must be skilled in trouble shooting and repair of Toshiba nonstandard products.Employee will perform startup and commissioning on Toshiba nonstandard products.Employee must be able to complete product inspections on Toshiba nonstandard products.Ability to travel both Domestic and InternationalTravel: Over 80%Skills and Experience:Candidate must have 4-7 years prior experience handling commissioning of new equipment and troubleshooting damaged equipment in the fieldEducation and Training:Must have either a Bachelors Degree in Electrical or Electronics Engineering / Technology or similar with electronics or electrical theory
Created: 2024-10-11