Project Manager
Quad - Hoboken, NJ
Apply NowJob Description
The primary role of the Project Manager is to successfully manage individual Client relationships and projects on behalf of the Client and Quad. This role is on-site in Hoboken, NJ. Responsibilities: * Act as the primary day-to-day contact with Clients * Possess in-depth understanding of Client's business objectives * Develop and manage project timelines and task lists * Ability to understand and identify opportunities for continued growth * Understand and manage the execution of tasks to achieve Client's marketing goals * Display positivity in all engagements with others (at all levels), demonstrating Quad culture and values * Manage complex projects simultaneously * Meet tight deadlines within established budgets * Identify process challenges and work with internal leadership to solve * Attend regular planning meetings and provide detailed written confirmation/report * Work effectively to manage work across internal business units * Build and maintain client relationships with low-and-mid level management. * Suggest opportunities to the Account Manager to educate the client on Quad's services - directly or through the Client Services team. * Ensure the client is satisfied with performance of our Client Services Team and level of service. * Keep management informed regularly of events/issues that could impact client relationship. * Ensure the team adheres to established processes and procedures to ensure timely and accurate delivery of Client's services. Escalate to management if necessary. * Evaluate and monitor the quality and performance of all services provided to the Client(s) by Quad. * Other duties as assigned by leadership Qualifications: * Bachelor's degree in Advertising, Communication, Marketing, or a related field is required. Appropriate education and/or experience may be substituted on an equivalent basis. * Minimum 3-5 years of project management experience including: retail marketing, corporate marketing department, and advertising agency. * Strong background in project management concepts, methodologies, and tools * Strong organizational skills with attention to detail * Ability to inform staff on project objectives. * Understanding of marketing strategy, creative, photography/videography, print production, media, and digital. * Knowledge of customer services, sales, retail structure, operations, account service/sales management, best practices and proven ability to communicate and implement. * Ability to respond quickly and effectively to clients' needs and issues. * Ability to understand and communicate issues verbally and in writing to clients, associates, and management. * Ability to relate to and develop relationships with Client's low-and-mid level management. * Ability to understand and manage the execution of tasks to achieve the Client's marketing goals. * Demonstrate willingness to work together with peers and other Quad departments to improve quality and performance. * Experience with MS Word, MS Excel, MS PowerPoint, and Outlook. * Basic understanding of remote conductivity to communicate with Quad headquarters. * Strong written and verbal communication and interpersonal skills. #LI-RH1
Created: 2024-10-10