Field Service Technician
Wisper Internet - Vienna, IL
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Join Wisper ISP as a Full-Time Field Service Technician and embark on an exciting journey in the heart of Vienna, IL! This role offers hands-on experience in the dynamic telecommunications industry, where your problem-solving skills will shine. As a field technician, you'll engage directly with customers, providing solutions that enhance their connectivity and experiences. This onsite position offers a competitive pay range of $18-$20/hr, allowing you to grow professionally while being rewarded for your expertise. At Wisper ISP, you'll thrive in a flexible, forward-thinking environment that values innovation and high performance. Collaboration and commitment to customer service make every day rewarding. Schedule: Tuesday-Saturday 8a-5p You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Paid Time Off, Short Term Disability, Long Term Disability, and College Savings Fund. Dive into a career where you can make a real impact and contribute to a team dedicated to serving one another and the community! A little about Wisper ISP Wisper ISP is a high speed internet provider headquartered in Mascoutah, Illinois with regional offices located throughout Missouri. We provide service in Southern Illinois, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on excellent customer service, quality installs, and trusted service. Your day to day as a Field Service Technician As a Full-Time Field Service Technician at Wisper ISP, you will play a crucial role in ensuring customer satisfaction and connectivity excellence. Your day-to-day responsibilities will include performing site surveys to assess serviceability and identify the best solutions to meet customer needs. You will install new services, taking pride in enhancing customer experiences. Additionally, you will diagnose and troubleshoot connectivity issues during service visits, utilizing your problem-solving skills to resolve challenges effectively. This position offers a unique opportunity to make a tangible impact in the telecommunications industry while being at the forefront of customer engagement in Anna, IL. What you need to be successful To succeed as a Full-Time Field Service Technician at Wisper ISP, candidates must possess a blend of technical and interpersonal skills. A current valid driver's license is essential, along with a proven ability to drive safely, ensuring compliance with company insurance policies. Regular and predictable attendance, with a commitment to a minimum 40-hour work week, is vital for maintaining service quality and reliability. Candidates must also be legally authorized to work in the country without requiring sponsorship for an employment visa now or in the future. Strong problem-solving abilities, a customer-centric approach, and effective communication skills will enable you to diagnose issues and deliver solutions that enhance customer experiences. Being adaptable and detail-oriented will further contribute to your success in this dynamic role. Knowledge and skills required for the position are: * Current valid Driver's License * Ability to drive a vehicle without presenting a safety risk to self or others * Ability to be added to Company auto insurance policy (no accidents or speeding tickets within the last 5 years) * Regular & predictable attendance required- 40 hour minimum standard work week * Legally authorized to work in country of employment without requiring sponsorship for employment visa status now or in the future Make your move If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!
Created: 2024-10-06