Maitre D

"Get ready to serve up slices of joy and a side of crazy fun? Welcome to the pizza party of a lifetime!" Who We Are Crazy Pizza isn't just your average restaurant; it's a way of life, a spirited revolution in Italian dining. With handcrafted mozzarella, DJs spinning vintage beats, and an atmosphere that's equal parts party and culinary delight, we're redefining what it means to dine out. If you've ever dreamed of running a restaurant that's glamorous yet playful, daring but never over-the-top, then you might just be the "crazy" we're looking for. Our NYC Soho flagship is ready to bring the Italian Dolce Vita to the heart of Manhattan, and we need a dynamic candidate to lead the charge. Who We're Looking For The Maitre'd plays a pivotal role in ensuring exceptional guest experiences by managing front-of-house operations and maintaining the highest standards of service. You will be the face of Crazy Pizza, responsible for greeting and seating guests, overseeing reservations, ensuring the seamless flow of live entertainment, managing the flow of service, and supporting the team to deliver a high level of hospitality. The ideal candidate will have a passion for Hospitality and the customer experience, spearheading guest complaints and fulfilling special requests to ensure a customized and catered dining experience. Key Responsibilities: Welcome and greet guests, manage reservations, and accommodate special requests to ensure a seamless and memorable dining experience. Coordinate seating arrangements to optimize table turns while maintaining excellent service standards. Oversee the dining room to ensure proper service flow. Lead and supervise the host team, ensuring they are well-prepared and professional at all times. Address and resolve guest concerns or complaints in a prompt, courteous, and effective manner. Assist with private events or special occasions, ensuring all details are managed for an exceptional guest experience. closely with the management and culinary teams to enhance service quality and maintain strong communication between the front and back of house. Provide training and guidance to the front-of-house staff to maintain high service standards and ensure they reflect the Crazy Pizza brand values. Maintain reservation systems and ensure smooth coordination of guest bookings. Perform any duties as required by management   Qualifications Minimum of 3-5 years of experience in a Maitre'd, head host, or similar leadership role within a high-volume, fast-paced restaurant or hospitality setting. Exceptional communication and interpersonal skills, with a strong ability to connect with guests and staff alike. Proven ability to manage high-volume guest flow and coordinate seating plans effectively. Ability to engage in daily entertainment as required to maintain Crazy Pizza's concept. Strong organizational skills and attention to detail. Ability to work flexible hours, including evenings, weekends, and holidays. Knowledge of reservation systems and dining room management software is a plus. A passion for hospitality and delivering outstanding guest experiences   Why Crazy Pizza? Because we're redefining what it means to dine out. At Crazy Pizza, every meal is a celebration, and we want you to be part of it. Join our team, and let's create something extraordinary together Crazy Pizza New York is being operated by Atelier House Hospitality in affiliation with Altamarea Group. Crazy Pizza is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Created: 2024-10-19