Assistant General Manager
Vizz Group - New York City, NY
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Assistant General Manager - Grand Brasserie, Grand Central Station We are seeking an experienced and dynamic AGM who will play a crucial role in the successful daily operations of our new 400-seat French brasserie located in Grand Central Station. This bustling establishment serves breakfast, lunch, and dinner, catering to commuters, tourists, and local diners alike. The ideal candidate will have a passion for French cuisine, exceptional leadership skills, and the ability to thrive in a fast-paced environment. Key Responsibilities: Assist the General Manager in overseeing all aspects of restaurant operations, including staff management, guest satisfaction, and financial performance. Ensure exceptional service standards are maintained across all shifts, from early morning breakfast service to late-night dinner hours. Manage and develop a large team of servers, hosts, bartenders, and support staff to deliver an authentic French dining experience. Collaborate with the Executive Chef to maintain menu quality, consistency, and authenticity of French cuisine. Implement and maintain strict food safety and sanitation standards in compliance with health department regulations. Analyze business trends and develop strategies to maximize sales and profitability while controlling expenses. Handle guest concerns and feedback promptly and professionally to ensure high levels of customer satisfaction. Coordinate with other departments within Grand Central Station to ensure smooth operations and capitalize on foot traffic. Assist in marketing initiatives and special events to promote the brasserie and attract a diverse clientele. Qualifications: Minimum 4 years of experience in restaurant management, preferably in a high-volume establishment Strong knowledge of French cuisine and wine Excellent leadership and communication skills Ability to work flexible hours, including early mornings, evenings, and weekends Proficiency in restaurant management software and POS systems Requirements: Ability to stand and walk for extended periods Capable of lifting up to 25 pounds High energy and stamina to manage a large, busy restaurant The successful candidate will have the opportunity to be part of an exciting new venture in one of New York City's most iconic locations, combining the charm of a Parisian brasserie with the energy of Grand Central Station. We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law.
Created: 2024-09-29