In-Room Dining Server
Arlo Hotel DC - Washington, DC
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n-room dining servers, also known as room service servers, are responsible for providing high-quality service to guests in their rooms. Their duties include: Taking orders In-room dining servers take orders for food and drinks by phone or from order cards left at the door. They may also take orders if the order taker is unavailable. Preparing and serving In-room dining servers prepare tables and trays for service, retrieve orders from the kitchen and bar, and serve meals to guests. They may also plate and prepare small food items. Delivering In-room dining servers deliver food and drinks to guests' rooms and meeting rooms. They may use a golf cart to transport items. Cleaning In-room dining servers clean and stock workstations, and break down, clean, and set up room service tables and side stations. Processing payments In-room dining servers present checks to guests, collect payment, and return payments to the order taker. Responding to requests In-room dining servers respond to guest requests, including special needs and concerns. They may also offer suggestions and anticipate guest needs. In-room dining servers need to have excellent customer service skills, be able to multitask, and be flexible. They also need to be able to comply with health and safety regulations.
Created: 2024-09-29