Customer Service Rep
Valence - Garden Grove, CA
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Job Overview Reports to: Customer Service Supervisor Location: Garden Grove, CA Type: Full-Time Schedule: 1st Shift (6am-2:30pm)Job Summary:Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules.Review the MRP system to ensure customer order due dates are in line with required delivery datesVerify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctlyProvide continuous updates to customers on the status of their orders within the allotted 4 hour time frameCommunicate with customers on any additional blue prints, drawings, or other items needed for processingCoordinate with production on obtaining ECD's for ordersPrepare orders in ship out or other areas as neededDevelop daily reports on orders and communicate with productionOther duties as assignedEducation: High School Graduate or General Education Degree (GED): RequiredExperience: 2 plus years of experience in manufacturingPhysical Requirements• Vision (Near, Distance)• Sense of Sound - Able to hear average conversationsWORK ENVIRONMENTWorking conditions are normal for an office environment but may be exposed to shop conditions.Benefits: Compensation Range $16.00 to $22.46 per hour (DOE) Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a Employer MatchGenerous Paid Time Off program7 Holidays and 1 Floater Holiday
Created: 2024-09-28