Lead Barista
Anna & Bel - Philadelphia, PA
Apply NowJob Description
The Role The Lead Barista is responsible for overseeing the daily operations of the café, ensuring the delivery of high-quality coffee and exceptional customer service. This role involves leading the barista team, training staff, and maintaining a welcoming environment for guests. The barista has a passion for all things coffee, tea and is a morning ray of sunshine! This morning role will assist in cafe operations including stocking, making drinks, ringing guests up, serving food, setup and breakdown of the station. This position feels excited about coffee culture and enjoys delivering a fantastic guest experience. Responsibilities Supervise and support baristas, fostering a positive work environment. Prepares and serves coffee and tea following proper steps of service and standards. Onboard and train new staff in coffee preparation, equipment use, and customer service. Properly handles, maintains and cleans all equipment. Graciously takes guests orders, questions, concerns and complaints in a polite and effective manner. Accurately handles cash and credit card payments following proper procedures. Demonstrates a thorough knowledge of all menu offerings, making recommendations to guests. Manages inventory and stocking with proper FIFO and LIFO procedures. Adhere's to health and safety standards. Ideal Candidate Candidate has good problem solving skills. Excellent time management and multi-tasking skills. Candidate works well autonomously. Candidate is detail oriented and highly organized. Candidate has excellent interpersonal, communication and people skills. Works with professionalism and is self-driven. Demonstrates a deep understanding and appreciation of food and beverage culture including the trends, the disruptors, the behaviors and the complexities/opportunities. Has a passion for hospitality, service, food and beverage. Requirements and Experience 1-3+ years of hospitality experience in full-service restaurants. Open availability including evenings, weekends and holidays. Flexibility and willingness to adapt to ongoing changes. Ability to inspire, motivate and develop employees. Ability to identify problems and solve them. Proven track record in building high-performance teams. Professional and confident verbal and written communication with guests, employees and ownership. ServSafe and TiPs certified (or equivalent) preferred. Compensation and Benefits Competitive salary Benefits Professional development opportunities. An environment that encourages initiative, leadership, and continuous improvement. Working with highly talented people who are extremely passionate about their craft. Leadership and professional development growth opportunities. Other Duties This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change based upon changing operational and environmental requirements. Such changes will be discussed with the team member and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. About Life Hospitality [AnnaandBel/Bastia/Caletta] is managed by Life Hospitality, the hotel management arm of Life House, - an operations, branding, and software company with a mission to make travel more accessible by making hotels easier to operate and more profitable with tech-enabled, best-in-class operations. We approach operations with a tech-driven mindset. From hotel operations to FandB, we give you tools and resources to run your hotel most efficiently so you can focus on what matters most: the guest experience. We manage a portfolio of over 50 hotels across the US and Mexico and growing to 50+ in 2024. You can find all Life Hospitality openings at We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Created: 2024-09-27