Operational Manager
The Park at 14th - Washington, DC
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Its a new year and the perfect time for a new, amazing job!! SALARY (Based on Experience) BETWEEN $70k and $175k per year APPLY NOW at We are a busy restaurant/lounge/event facility in search of a full-time go-getter to join our team who is positive and energetic with excellent customer service skills. The Park Manager is responsible for orchestrating the daily operations of the restaurant. These duties include, but are not limited to: - hiring, training and managing the performance of all staff - overseeing inventory and ordering of food, beverage, and supplies - ensuring that we deliver an amazing level of service to every customer every day - maintaining cleaning schedules - ensuring that all maintenance and repairs are completed as needed - controlling costs and waste - being an "ambassador" of The Park both on and off-site to facilitate the growth of the customer base - facilitating ongoing communication with the owner GUEST SERVICE - Lead by example and train staff to provide absolute customer satisfaction - Mediate complaints and immediately take appropriate action to resolve issues PERSONNEL - Review all staff schedules for proper coverage and cost effectiveness - Solicit, interview and hire new staff as necessary - Ensure that all staff completes an orientation and then appropriate daily departmental training before working independently - Establish staff expectations, provide ongoing feedback and coaching and address performance issues FOOD and BEVERAGE - Must have or obtain ServeSafe certification and ABC Manager's license - Ensure compliance with Park operational standards as well as local laws - Enforce sanitary practices for food handling and storage, cleanliness, and maintenance of kitchen, bar and dining areas - Monitor kitchen to ensure consistent high-quality food preparation, presentation and service - Work with chef and owner to estimate food needs and maintain kitchen standards - Work with bar manager and owner to establish weekly liquor needs OPERATIONS, MAINTENANCE and CLEANING - Must develop high level working knowledge of the operating systems: PosiTouch, Open Table, Highrise - Maintain schedules and notes for routine vendor visits: hood cleaning, pest control, fire extinguishers, HVAC, kitchen equipment, plumbing, electric, etc. - Monitoring established daily and weekly internal cleaning schedules
Created: 2024-09-25