Senior Project Manager
Bertelsmann - Valencia, CA
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Responsible for managing assigned programs in support of business objectives to ensure account's satisfaction with services. This responsibility encompasses a variety of activities that require consistent directing, planning, scheduling and tracking of tasks. Your Tasks * Project Management: Document and obtain sign-off on project requirements. * Project Planning: Maintain and update the project plan, both internally and with the client. * Timely Delivery: Ensure quality production and timely delivery of the project. * Meeting Notes: Maintain detailed meeting notes and share them with the client. * Process Documentation: Create and maintain documentation to ensure smooth project execution, including during absences. * Corrective Actions: Address any issues proactively and issue corrective actions as needed. * Billing and Collections: Manage client billing and initial follow-up on collections. * Contract Knowledge: Ensure familiarity with contract details and have them readily accessible. * Project and Budget Management: Understand the project's scope and budget constraints. * Business Reviews: Conduct business reviews, including Cost Performance Indicators (CPIs). * Change Management: Handle change management processes effectively. * Estimate Projects: Provide estimates for new projects for submission to Account Managers (AMs). * Issue Management: Track and resolve issues, and close the loop with the client. * Internal Escalation: Manage internal escalations effectively. * Project Processes: Have a good understanding of back-end and collaborate with IT for their processes related to the project. * New Implementations: Oversee new implementations as part of the project. * Quality Check: Ensure that proofs and deliverables meet quality standards. * Identify Opportunities: Recognize and pursue opportunities to bring in additional Account Management support as needed. Your Profile * High school diploma or equivalent, BS preferred, and PMP certification preferred * Detail-oriented, analytical with great management skills * Good written and verbal communication skills * Customer centric and team player * Self-starter (task initiative and is assertive) * Go to production floor/fulfillment center, as needed * Requires the use of office equipment such as copy machine, computer and calculator * Requires reaching up to 24 inches to grab necessary materials * Adaptability and willingness to be flexible to the demands of the business * Work is performed in office environment. We Offer * Salary: $82,000 - 89,000 per a year * Medical, Dental, Vision, Life Insurance, and Disability Pay. * 401(k) with company matching up to 6%. * Paid Time Off, including paid holidays. * Flexible Spending Accounts. * Voluntary benefits such as legal and financial assistance, pet insurance, and more. * Employee Assistance Program. * Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. * Commuter benefits. * Employee engagement activities. Nearest Major Market: Los Angeles Job Segment: Supply Chain Manager, Logistics, Project Manager, Supply Chain, Manager, Operations, Technology, Management
Created: 2024-09-21