Reservationist
Legend Food Group - Brooklyn, NY
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About Us: We are a busy restaurant located in the heart of Gravesend, Brooklyn, focused on providing exceptional dining experiences to our guests. We are seeking a dedicated and skilled individual to handle bookings and phone inquiries with professionalism and care. Job Description: We're looking for a Reservations and Customer Service Coordinator to manage all bookings, customer inquiries, and phone calls. The ideal candidate will be highly proficient in using Resy , have excellent communication and interpersonal skills, and be able to work efficiently both remotely and on-site as needed. Responsibilities: Manage all reservation bookings through Resy Answer phone calls and emails in a timely and professional manner Provide excellent customer service and respond to guest inquiries Coordinate with restaurant management on guest needs and bookings Ensure that all reservations are accurately recorded and confirmed Qualifications: Experience with Resy or similar reservation systems Strong communication and organizational skills Ability to work remotely with flexible hours (some on-site work if needed) Customer service experience, preferably in hospitality or restaurants Ability to handle multiple tasks efficiently Benefits: Flexible working arrangement (remote or on-site) Competitive pay Opportunity to work in a dynamic restaurant environment
Created: 2024-09-17