Customer Service Representative
TalentBridge - Edison, NJ
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Customer Service Representative Position Position Type: Contract position for 6 Months with performance-based extension Hourly Pay - $18/hour Work Schedule - 40 hours per week -SHIFT DETAILS: 12:30-9pm Sunday and Tuesday Off Daily Responsibilities: Assisting Customers and Business Partners: Handling inquiries, requests, and issues via phone and email. Providing information on services, orders, and delivery schedules. Handling Complaints: Addressing customer complaints calmly and professionally. Working to find solutions that satisfy customers and maintain the company's reputation. Problem Solving: Diagnosing and assessing issues customers or partners may have. Finding and implementing solutions efficiently. Monitoring Delivery Routes: Keeping an eye on the progress of delivery routes. Ensuring timely deliveries and resolving any issues that may arise. Scanning and Verifying: Scanning haul-away pods and verifying stamps for accurate records. Order Management: Processing changes or cancellations to delivery orders promptly and accurately. #INDRTL
Created: 2024-09-13