Senior Events Sales Manager

ABOUT THE COMPANY: The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. We are in the heart of the Seaport in New York. Each of our restaurants offers a unique experience, including The Fulton by Jean-Georges, Malibu Farm, Pearl Alley, The Greens, and more to come in the future! Whether you are looking for a family feast on the cobblestones, an intimate dinner on the pier, or hosting a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests. SUMMARY The Senior Events Sales Manager will play an integral role in firmly establishing the CCMC business units at Pier 17 as a customer- and client-focused premium venue that provides visiting artists, guests, business partners, and corporate clients with memorable, world-class event experiences that are second to none. An experienced event manager possessing a proven track-record of managing internal and external resources in support of client events, budget planning, and collaboration across multiple departments will provide the world-class expertise required for this year-round position. ESSENTIAL JOB RESPONSIBILITIES · Serve as the primary point of contact for clients throughout the event planning process, from initial inquiry to event conclusion · Conduct venue tours for prospective clients and assist in the selection of event spaces based on their preferences and requirements · Collaborate with clients to understand their vision, preferences, and budgetary constraints, and provide guidance and recommendations to bring their vision to life · Prepare and present event proposals, contracts, and estimates to clients, ensuring clear communication of services, pricing, and terms · Coordinate all aspects of event logistics, including but not limited to catering, décor, entertainment, audiovisual equipment, and transportation · Manage and mentor junior team members · Liaise with internal departments, vendors, and external partners to ensure seamless execution of event details and adherence to timelines · Conduct site visits and walkthroughs with clients and vendors to finalize event details, layouts, and seating arrangements · Ability to oversee event setup, breakdown, and onsite coordination to ensure that all elements of the event are executed according to plan and meet client expectations when required · Manage event budgets, track expenses, and provide regular updates to clients on budget status and any deviations · Anticipate and troubleshoot potential issues or challenges during events, implementing solutions in real-time to ensure a positive guest experience · Maintain detailed records of event specifications, contracts, payments, and client correspondence in accordance with company policies and procedures · Uphold the highest standards of professionalism, customer service, and hospitality in all interactions with clients, guests, and vendors · Stay informed about industry trends, best practices, and emerging technologies in event management, incorporating innovative ideas into event planning processes · Ensure that company policies and procedures, safety and other laws, regulations, and requirements are implemented and followed · Ability to manage expectations, processes, and multiple projects simultaneously · Operate ethically to protect the image of the company · Performs other duties and responsibilities as required or requested KNOWLEDGE, EXPERIENCE AND SKILLS · 5+ years of experience as Special Events Sales Manager in high-volume fine dining operations · Bachelor's Degree preferred · Strong contacts within the events and meetings industry · Excellent track record of developing strong client relationships · Respond to events and sales inquiries in a timely and professional manner. · Ensure that company policies and procedures, safety and other laws, regulations, and requirements are implemented and followed · Must possess a working knowledge of the systems used within the company; Proficient in Microsoft Office · Experience in managing a combination of full-time, seasonal, and contractor staff · Passionate, entrepreneurial, and dedicated to success · Effective teamwork skills · Strong communication skills (verbal, non-verbal, and electronic) · Genuinely friendly interpersonal skills · Ability to work flexible hours; must be able to maintain a schedule availability flexible to the business demands · Entrepreneurial mentality - Must be a self-starter and excellent time management skills PHYSICAL REQUIREMENTS · Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. · Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly. · Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. COMPENSATION The base pay range for this position is $75,000.00-$85,000.00 annually. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Creative Culinary Management is an equal opportunity employer

Created: 2024-10-19